Duties & Responsibilities- Perform complex, large scale and cross-functional problem resolution across business units.
- Lead a team of analysts and senior analysts.
- Must understand the impact or potential impact of errors both functionally and reputationally.
- Must understand beginning-to-end processes for all functions, including navigating multiple systems.
- Work on special projects at the direction of the manager and provide backup assistance to the manager as required.
- Identify system issues or defects and provide an appropriate level of documentation to the appropriate support group.
- Ability to provide a broad level of assistance during testing of system upgrades or implementation of new systems.
- Depth of knowledge and expertise will provide direct interaction with various levels of management, including but not limited to our Lines of Business partners as well as external vendors.
- Contribute and assist in implementation of ideas and recommendations to improve processes and reduce risk.
- Other duties as assigned.
Knowledge & SkillsMINIMUM:
- Demonstrates ability to communicate clearly with coworkers, managers, and business partners.
- Demonstrates excellent analytical skills.
- Demonstrates ability to document process flows and recognize opportunities for improvements.
- Demonstrates ability to lead or assist in implementation of process change.
- Demonstrates ability and knowledge to coordinate and/or resolve complex or large-scale problems that cross-functional teams.
- Advanced knowledge of Microsoft Office products.
- Ability to learn new systems based on available. documentation with little to no guidance.
- Demonstrates ability to draft, test, and vet new processes.
- Demonstrates strong attention to detail.
- Demonstrates advanced problem-solving skills.
- Demonstrates ability to actively participate or lead team activities or work initiatives.
- Demonstrates ability to effectively communicate in writing.
- Demonstrates ability to process data accurately while performing multiple tasks under tight time constraints.
PREFERRED:
- Demonstrate ability to use SharePoint and other collaboration tools.
- Demonstrate ability to compile statistics and metrics.
- Familiarity with DTCC processing cycles, functions and interfaces.
- Advanced knowledge of Global Plus
RequirementsMINIMUM:
- Any combination of 10 years of financial services experience and/or college coursework
- 3-5 years of operations experience
- 3 years' experience in-depth complex problem resolution
- Working knowledge of domestic and global markets
PREFERRED:
- Bachelor's degree
- 7 years of operations experience
Work Environment:Large open cubical environment-must be able to work near other associates. Must be able to work in a high-pressure, deadline-oriented environment. Some remote work.
Supervision/Management: None
This position was posted on 07/28/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.
Compensation Range:$81,864 - $120,406
The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
