Salary : $82,676.00 - $101,265.00 Annually
Location : Coppell, TX
Job Type: Full Time
Job Number: ESSA082126
Department: ENTERPRISE SOLUTIONS
Opening Date: 08/21/2026
Closing Date: 9/7/2026 5:00 PM Central
FLSA: Non-Exempt

The Opportunity

The City of Coppell is seeking a Systems Administrator with strong technical experience in Microsoft Azure and M365, who is eager to learn, contribute, and grow within a broader technology environment.

You'll collaborate with a team to support the systems that drive City services, including Azure, M365, Active Directory, hybrid infrastructure, virtualization, backup and recovery, enterprise systems, and public safety technology. While you may have specialized expertise in certain areas, there are opportunities for cross-training, knowledge sharing, and expanding your capabilities within the Systems Administration function.

At Coppell, technology is not just about systems; it's about the people who rely on them. We seek someone who approaches technical challenges with curiosity, works well with others, and understands that providing responsive, reliable service to our internal customers ultimately supports the community we serve.

Bring your knowledge, be prepared to learn what you don't, and help us deliver technology for Coppell!
Opportunity Description
To view the full scope of this opportunity, including essential job functions, CLICK HERE.

Schedule Commitment
Regular attendance is an essential function of this role. The Systems Administrator typically works Monday-Friday, 8:00 AM-5:00 PM, with additional hours as needed for system maintenance, upgrades, troubleshooting, or critical incidents. Occasional evening, weekend, or on-call availability may be required to support business continuity and maintain the stability and security of the City's IT infrastructure.

Pay Plan
This opportunity is exempt and on Pay Grade #20. The full Pay Grade Range is shown for growth and development opportunities within the grade. Salary determination is supported by budget availability and qualifications of the candidate to maintain internal equity.
Hiring Rate: $82,676-$101, 274

• Min: $82,676 ($39.75)
• Mid: $101, 274 ($48.69)
• Max: $119,872 ($57.63)

Candidate Engagement Plan
This is our anticipated time line and is subject to change.

• August 21-September 7: Accepting Applications
• September 8- September 11: Application Material Review and Technical Phone Screenings
• September 14-18: Selected candidates are invited to participate in a DISC Assessment and Panel Interview
• September 21-25: Interview Experience

For application support, or to check the status of your application, contact the Employee Experience Team by calling 972-304-3699

Eligibility

The City of Coppell Systems Administrator is required to be CJIS certified. Employees must meet the requirements for CJIS access.

Experience
Required

• Bachelor's degree in Computer Science, Information Technology, or a related field; an equivalent combination of relevant education, training, and experience may be considered.
• Three (3) years of progressively responsible experience in systems administration, IT infrastructure, or a related technology environment.
  • Experience administering and supporting a combination of on-premises, cloud, and/or hybrid infrastructure, including areas such as servers, virtualization, storage, Microsoft Azure, Microsoft 365, networking, and backup and recovery solutions.
  • Experience troubleshooting system and infrastructure issues, performing routine system maintenance and upgrades, and supporting the availability, security, and reliability of technology environments.
  • Experience working collaboratively with technical teams, users, vendors, or other partners to support organizational technology needs.

Preferred

• Microsoft Certified: Azure Administrator Associate.
• Microsoft certifications related to security, compliance, identity, or Microsoft 365 administration.
• VMware Certified Professional (VCP), Nutanix Certified Professional (NCP), or comparable virtualization certification.
• CompTIA Security+ or comparable security certification.
• Additional certifications related to cloud, infrastructure, networking, security, or systems administration

EMPLOYEE BENEFITS SUMMARY FULL-TIME

The City of Coppell is self-funded and pays employee coverage for medical, dental (HMO plan), life insurance, AD&D, and short-term and long-term disability. The employee pays dependent coverage for medical, dental, life and AD&D insurance. Coverage is effective the first of the month concurrent with or following date of hire.

Medical Insurance

We offer a PPO United Healthcare Options network HRA annual rollover plan. For this plan year, the HRA funded by the City is $500 reimbursement for in-network deductibles and 20% co-insurance only. The fiscal year individual/family in-network deductible is $1,500/$3,000 with 80% coverage after deductible. Office co-pays are $40 for PCP/$50 for specialist. Basic outpatient lab work is covered 100% up to $1,000. Our plan summary and premium rate sheet is on our website.

Dental Insurance

Our dental insurance is through Guardian and offers the HMO and PPO plan. Both plans include two cleanings each year per person. The HMO out of pocket is based on set fees with no deductible or maximum. The PPO plan has 80% basic coverage and 50% major coverage after a $50/$150 individual/family deductible. Orthodontia is also available on both plans for adults and children.

Prescription Benefit

Our prescription benefit is through Kroger Pharmacy Plan. There is a $50 brand plan year deductible. Then following applies:

30 day supply 90 day supply (mail order or retail)

Tier 1 - $5 Tier 1 (generic) - $10
Tier 2 - $40 Tier 2 (name brand) - $80
Tier 3 - $70 Tier 3 (non formulary) - $140
Specialty Drug - $300

Vision

Our vision plan is with Superior Vision with $10 exam/$25 eyewear in-network co-pays. Annual exams and most lenses are paid in full after co-pays. Frames are paid once each 12 months up to $125 retail value. Contact lenses are paid once each 12 months up to $150. The premium rates are on our website.

AIRROSTI

Treatment for musculoskeletal conditions - $25 copay

Life Insurance

The City of Coppell pays 2 times your annual salary to your beneficiary up to a maximum of $400,000. Those employees age 65 and over will receive a reduced benefit. Additional voluntary individual and dependent life insurance is available through Mutual of Omaha.

AD&D (Accidental Death & Dismemberment)

The City of Coppell pays 2 times your annual salary to your beneficiary up to a maximum of $400,000 in addition to your life insurance. Those employees age 65 and over will receive a reduced benefit. Additional voluntary individual and dependent AD&D insurance are available through Mutual of Omaha.

Short-term Disability

The city pays for short-term disability. Coverage begins on the 15th day of absence due to your own covered injury or illness. Earnings are 60% of weekly income up to $2,300 maximum per week.

Long-term Disability

Long-term Disability is equivalent to 60% of your monthly salary up to $10,000 after 90 days of qualifying disability.

Additional Benefits Covered by the City:

Alight - Health Pro Consultant to assist with health care savings and resolution
1800MD - 24/7 Telemedicine for those on our medical plan

TMRS (Texas Municipal Retirement System)

TMRS is your retirement program. Employees contribute 7% of gross earnings each paycheck. The City's match is 2 to 1 upon retirement. TMRS members are vested with 5 years of service. Employees are eligible to retire with 20 years of service or at age 60 with 5 years of service.

Holidays

The City of Coppell has 10 ½ paid holidays per year: New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving (2 ½ days), Christmas (2 days) and one personal day.

Vacation

Vacation leave accrues at the end of the first full pay period and may not be used until successful completion of the initial probationary period. During the 1st year of employment, 10 days of vacation are accrued (5 days for 24 hour shift). After the 1st year, the accrual is earned at the rate of 15 days per year (7.5 days for 24 hour shift). The accrual rate increases with years of service up to 24 days annually (12 days for 24 hour shift).

Sick Leave

Sick leave begins accruing during the first full pay period of employment at the rate of 12 days annually (6 days for 24 hour shift). The maximum cumulative accrual is 1040 hours (1560 hours for 24 hour shift).

Longevity

The City of Coppell pays $6 per month for accumulated months of service in a lump sum annually in November.

Compensation Incentive

The City of Coppell gives employees $150 per month to apply first towards their dependent medical premium if applicable, or invest in our ICMA 457 plan.

Deferred Compensation Plan

ICMA provides tax-deferred supplemental 457 retirement plans

Flex Spending Section 125

Employees may participate in the Flexible Benefit Plan, which corresponds to Section 125 of the IRS Code. The plan allows employees to set aside pre-tax dollars to pay for out of pocket medical, dental, vision and related health care expenses. Employees may also elect to contribute to a dependent care reimbursement account through voluntary pre-tax payroll deductions.

100% Direct Deposit

It takes two pay periods for complete processing.

Wellness Health Center

Free to City of Coppell employees and dependents on our medical plan for health coaching and acute care.

The CORE

Free individual and family membership for employees.

Coppell Library

All employees and their families have free access to our Library.

Employee Assistance Program

The City of Coppell pays for confidential counseling on life and family issues.

Cariloop

Online healthcare coaches to guide through challenges as a caregiver.

Bereavement Leave

The City of Coppell provides up to 24 hours (36 hours for 24 hour shift) paid leave in the event of a death(s) for current spouse, child, parent, brother, sister, stepparent, stepchild, grandparent or grandchild of an employee or employee's current spouse.

Civil Leave

Employees receive paid leave for jury duty and other approved civil leave.

Military Leave

Full pay for up to 15 work days per fiscal year and one time partial pay for up to 180 days if eligible.

Workers' Compensation

Anytime an employee is injured on the job during the scope of City business, the employee is covered by workers' compensation insurance.

Tuition Reimbursement

Once initial probationary period is complete, the City provides proportional tuition only reimbursement from an approved college for job related courses within a degree plan with requirements.

Other Optional Benefits:

AFLAC
Legal Shield
InfoArmor
Long-Term Care
01

How many years of progressively responsible experience do you have in systems administration, IT infrastructure, or a closely related technology environment?

• Less than 1 year
• 1-2 years
• 3-4 years
• 5-7 years
• 8+ years

02

Which of the following have you had direct responsibility for administering or supporting in a professional environment? (Select all that apply)

• Physical or virtual servers
• Hyperconverged infrastructure
• Virtualization platforms
• Storage solutions
• Microsoft Azure
• Microsoft 365
• Active Directory / Group Policy
• Networking infrastructure or services
• Backup and recovery solutions
• Cloud/on-premises hybrid environments
• Security or identity and access controls
• Other related systems or infrastructure
• None of the above

03

Please briefly describe your experience administering and supporting IT systems or infrastructure. Include the types of environments or technologies you have supported and your level of responsibility.
04

Which of the following have been part of your regular responsibilities? (Select all that apply)

• Troubleshooting server or infrastructure issues
• System monitoring and performance
• System patching and upgrades
• Backup and recovery
• User or access administration
• Security or vulnerability remediation
• System documentation
• Disaster recovery or business continuity support
• Working with vendors or technology partners
• Supporting internal users or departments
• None of the above

05

Which current technology certifications do you hold? (Select all that apply)

• Microsoft Certified: Azure Administrator Associate
• Microsoft certification related to security, compliance, identity, or Microsoft 365
• VMware Certified Professional (VCP)
• Nutanix Certified Professional (NCP)<