Title Functional Analyst - Manufacturing, Projects & Service
Department Business Transformation - ERP Implementation
Location Niwot/Hybrid
ReportsTo Business Systems Manager
The RoleWe are seeking an experienced Manufacturing, Projects & Service Functional Analyst to support, configure, and maintain manufacturing, planning, projects, and service modules within Infor CloudSuite Industrial Enterprise (LN). This is a functional support role responsible for ensuring end users can effectively execute production, scheduling, and service processes through correct configuration and guidance. You will be the primary subject matter expert for all manufacturing, projects, and service modules, from MRP and shop floor through warranty and field service, providing user support, system setup, and technical solution documentation.
Job Responsibilities- Configure and maintain CSIE modules for MRP, ATP, Production Scheduling, Engineering BOM/Routings, Projects, and Service.
- Provide functional user support and troubleshooting for production, scheduling, and service issues.
- Investigate planning, scheduling, and service-costing flows to ensure accuracy and proper configuration.
- Support shop-floor execution, project costing (with the Finance analyst), and service contract and warranty processes.
- Maintain technical solution and configuration documentation, and collaborate with Super Users and SMEs on end-user training materials and SOPs across the Manufacturing, Projects, and Service domains.
- Partner with the ERP Admin and Developers to test patches, releases, and integration enhancements.
- Manage support cases with Infor for Manufacturing, Projects, and Service incidents.
- Continuously evaluate processes for improvements in efficiency, quality, and safety
- This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.
Required Qualifications- Bachelor's degree in Engineering, Operations, Business, or Information Systems.
- 3+ years of direct module ownership in Infor CSIE Manufacturing, Projects, or Service.
- 5+ years ERP experience supporting production planning, scheduling, and service functions.
- Strong understanding of MRP/ATP logic, BOM/routing setup, and project and service flows.
- Strong troubleshooting and analytical abilities for functional issues.
- Excellent cross-functional communication skills.
Preferred Qualifications- Relevant Infor CloudSuite Industrial Enterprise (CSIE) or Infor LN certifications within Manufacturing, Planning, Projects, or Service functional areas
Work Environment & Physical Requirements- This role primarily operates in an office/lab/manufacturing environment. Must be able to sit, stand, and use a computer for extended periods of time
- Schedule: Primarily business hours with occasional after-hours testing or cutovers.
- Occasional lifting of up to 20 lbs. may be required
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role
Compensation & Benefits- Competitive base salary range: $92000 - 139000 depending on experience
- Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.
- Comprehensive benefits package:
- Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance
- 401(k) retirement plan with company match
- Vacation, holiday, and leave policies
- Tuition reimbursement, Employee recognition programs, Employee assistance programs
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