Summary

This position for The Defense Information Systems Agency is at Fort Meade, Maryland.

**This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, REQUIRED DOCUMENTS, HOW TO APPLY and NEXT STEPS sections below for instructions.

Duties

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• Independently manages highly complex, multi-issue, or high-profile EEO complaints from initial intake through final resolution. Applies fact-finding and analytical techniques to define claims and produce legally sufficient accept/dismissal decisions.
• Manages day-to-day formal complaints to include creating amendments where necessary, preparing correspondence for complainants regarding clarification of claims, and ensuring documentation requests are submitted in a timely manner.
• Formulates and issues critical procedural decisions on complex formal complaints, including legal acceptance or dismissal determinations and amendments to ongoing investigative plans.
• Audits internal case tracking systems and processes to ensure absolute compliance with federal regulatory timelines, statutory guidelines, and annual federal EEO reporting requirements.
• Prepares annual reports such as 462 and No Fear Act. Ensures appropriate routing and posting requirements are met. Conducts comparative analysis determinations as to trends in complaints, trends in work sections, and introduces proposed solutions.

Requirements

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Conditions of employment

• Must be a U.S. Citizen or National.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Registered for Selective Service (males born after 12-31-1959).
• Time after Competitive Appointment: Candidates must have served 3 months after their latest competitive appointment in the Federal service.
• Time-in-Grade Requirement - see the Qualifications field below for more details.
• Must be able to obtain/maintain a security clearance.

Qualifications

Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks must meet the time-in-grade requirement. Applicants must have served 52 weeks as a GS-12 or higher grade in Federal Service.

For the GS-13, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-12 grade level in the Federal service, or comparable in difficulty and responsibility to GS-12 if outside the Federal service.

Specialized experience is defined as: Experience managing the full lifecycle of sensitive or multi-issue Equal Employment Opportunity (EEO) complaints to include overseeing intake, counseling, and case management; AND analyzing Reports of Investigation (ROIs) and ensuring compliance with EEOC MD-110 guidelines and federal regulations; AND providing guidance and recommendations to senior leadership and management to resolve EEO disputes.

You may qualify for consideration if you meet time-in grade, specialized experience, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

There is no substitution of education for specialized experience at the GS-13 grade level.

Additional information

• A one-year probationary or trial period may be required.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs MAY be paid.
• Recruitment, relocation, or retention incentives MAY be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
• Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
• For more information on veterans' preference click here.
• Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here).
• For more information regarding qualifications requirements please click here.
• You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
• Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/[redacted]2-Reasonable-Accommodation-Information
• Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact [redacted] for assistance.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.