Summary

This position functions as the Equal Employment Opportunity (EEO) Program Manager. This position is located in the Office of the Director at the Michael E. DeBakey VA Medical Center (MEDVAMC), Houston, Texas in the Equal Employment Opportunity (EEO) Office and directly aligned under the Medical Center Director.

Duties

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Major Duties:

• Assists the Office of Resolution Management (ORM), Regional Counsel, and Administrative law Judges with investigations and hearings, In collaboration with ORM Field Offices, serves, as the local liaison, for all aspects of the agency's complaint processing program.
• Serves as the representative for MEDVAMC in establishing and maintaining contact with local community groups which are interested in civil rights and/or equal opportunity.
• Conducts briefings to the Medical Center Director, in order to make him/her aware of his/her responsibilities regarding the plans and to solicit support for successful implementation.
• Exercises a high degree of judgement in analyzing and recommending solutions to problems that adversely affect EEO and Affirmation Employment.
• These procedures include, but are not limited to, assisting with the settlement negotiations, conciliation, facilitation, mediation, fact finding, and arbitration that requires an impartial advisor or neutral third party.
• Conducts analyses of the workforce by race, gender, grade, and occupational series, and identifies local policies, practices, and/or program goals that might be impacting equal employment adversely.
• Monitors and directs the Alternative Dispute Resolution (ADR) Program, which is any procedure or combination of procedures used to resolve issues or conflicts.
• Responsible for maintaining a vibrant and inclusive diversity management program, which at the minimum includes: conducting workforce analysis, identifying underrepresentation of woman and minorities in major occupations as compared to the relevant civil labor force.
• Responsible for developing, implementing, coordinating, reviewing, monitoring, evaluating, and updating all plans associated with the EEO Programs.
• Serves as the technical expert and advisor for processing federally conducted external complaints that are not processed by ORM, in accordance with agency policy.
• In collaboration with ORM Field Offices, serves as the local liaison for all aspects of the agency's complaint processing program. This includes assisting ORM Field Office personnel (EEO Counselors, Investigators, and Intake Specialist) during both the counseling and investigative states.
• Monitors and directs the Alternative Dispute Resolution (ADR) Program, which is any procedure or combination of procedures used to resolve issues or conflicts.

Work Schedule: Monday-Friday, 7:30am-4:00pm (Subject to change based on the needs of the Agency)

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Equal Employment Manager/PD087620

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/01/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Advising management regarding Equal Employment Opportunity (EEO) and Affirmative Employment.
• Analyzing and recommending solutions to problems that adversely affect diversity/EEO and affirmative employment.
• Working with and monitoring an EEO Program.
• Reviewing and analyzing new EEO policy and making necessary program changes.
• Expert knowledge of Federal EEO laws, regulations, and policies assessing potential barriers and developing innovative strategies focused on identifying and defining systemic barriers to equal employment opportunity.

You will be rated on the following Competencies for this position:

• Administration and Management
• Conflict Management
• Communication
• Critical Thinking

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work required does not inherently include any physical essential for successful job performance that could other otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.