Job Title: Epic Training Manager (810745)
Start Date: 09/14/2026
End Date: 08/31/2027
No New Submittals: 09/10/2026
Location: Raleigh, NC 27607- Remote
Leads the enterprise Epic training program across DSOHF, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.
Key Responsibilities - Lead and manage the Epic training team, including trainers, curriculum development, and training operations.
- Develop and maintain enterprise Epic training strategies, curricula, materials, and training standards.
- Coordinate training activities for Epic upgrades, implementations, workflow changes, and new functionality.
- Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness.
- Establish training plans, schedules, communications, and readiness milestones for system changes.
- Monitor training completion, effectiveness, competency, and user feedback; develop corrective actions as needed.
- Ensure training content aligns with approved Epic workflows, organizational policies, and operational requirements.
- Support go-live and post-go-live training activities, including at-the-elbow support when appropriate.
- Standardize training processes across DSOHF facilities while accommodating differences in behavioral health, long-term care, developmental disability, and other clinical environments.
- Provide regular status reporting, performance metrics, risks, and recommendations to Epic leadership.
Required / Desired Skills Skill Required / Desired Amount of Experience Epic EHR training program management Required 5 Years
Epic implementation, upgrade, or optimization experience Required 5 Years
Leadership and management of Epic training teams Required 3 Years
Development and management of Epic training curriculum and materials Required 3 Years
Epic training methodologies and adult learning principles Required 3 Years
Project management and implementation experience Required 3 Years
Epic certification/credentialing Highly desired -
Experience supporting behavioral health, long-term care, or complex healthcare environments Highly desired 2 Years
Experience managing training for multi-site or enterprise Epic environments Highly desired 2 Years
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance Group
Accident/Critical Illness Insurance
Life Insurance
401 (K)
