University of California San Diego

Epic Outpatient Rehab Analyst - Hybrid - 140172

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in Epic build and configuration, or 3 years with a Bachelor's degree in related area.
  • Proven success in large-scale information systems implementation and support in healthcare.
  • Strong problem-resolution skills with a focus on timely diagnosis and solution implementation.
  • Excellent interpersonal skills for effective collaboration and training across all user levels.
  • Detail-oriented with strong organizational skills for managing projects and deadlines.
  • Excellent written and verbal communication skills, capable of conveying technical information clearly.
  • Strong analytical skills with experience in documentation and reporting.

Responsibilities

  • Serve as the primary Epic Ambulatory application analyst for Outpatient Rehabilitation services.
  • Design, build, and test therapy-specific workflows including clinical documentation and scheduling.
  • Review and implement Epic updates specific to rehabilitation workflows ensuring compliance and audit readiness.
  • Provide problem management and incident resolution for system issues in therapy services.
  • Participate in end-user training and provide consultative guidance on change initiatives.
  • Collaborate closely with other analysts to enhance workflow efficiency and system integration.
  • Translate clinical and operational needs into practical Epic functionalities.

Benefits

  • Hybrid work schedule allows for onsite and remote work.
  • Part of union support ensures collective bargaining protections.
  • Access to advanced tools for workflow optimization and clinical application efficiency.
  • Opportunity to work with diverse clinical operations across multiple therapy disciplines.
Full Job Description
Payroll Title:
CLIN APPLICATIONS PROFL 3 HX Department:
INFORMATION SERVICES Hiring Pay Scale
$97,200 - $145,000 / Year Worksite:
Towne Centre Drive Appointment Type:
Career Appointment Percent:
100% Union:
HX Contract Total Openings:
1 Work Schedule:
Days, 8-Hour Shifts, Monday-Friday

#140172 Epic Outpatient Rehab Analyst - Hybrid
Extended Deadline: Fri 7/24/2026
Apply Now

This position has recently been accreted by UPTE HX union and will be a part of that union moving forward.

This position will work a hybrid schedule which includes a combination of working both onsite at Towne Centre Drive (San Diego, CA) and remote.

DESCRIPTION

Reporting to the Epic Ambulatory Specialties Manager, the Epic Outpatient Rehab Analyst serves as the dedicated Epic Ambulatory application analyst and primary subject-matter resource for UC San Diego Health's Outpatient Rehabilitation services, spanning Physical Therapy (PT), Occupational Therapy (OT), and Speech-Language Pathology (SLP). The position maintains a dotted-line relationship to the Epic ClinDoc team, collaborating closely with the Epic inpatient rehab analyst to ensure consistency across the rehabilitation continuum. The analyst partners primarily with Information Services, operational leaders, and clinical end users, and its work indirectly improves clinical efficiency and the care experience through workflow optimization.

The analyst owns the design, build, testing, implementation, and ongoing optimization of therapy-specific workflows - including clinical documentation, scheduling, and access - and translates clinical and operational needs into effective Epic functionality. Additional responsibilities include reviewing and implementing Epic version updates and upgrades as they pertain to rehabilitation and therapy workflows, ensuring release readiness; helping to keep therapy documentation and charge-capture workflows accurate, compliant, and audit-ready; providing problem management and incident resolution; and participating in end-user training.The incumbent works closely with other analysts and clinical and operational leaders to advance workflow optimization, system integration, and operational efficiency, and provides consultative guidance on change initiatives affecting therapy care processes.

MINIMUM QUALIFICATIONS
  • Seven (7) years of related experience, education/training, OR a Bachelor's degree in related area plus three (3) years of related experience/training. Related experience: Epic build and configuration.
  • Experience and proven success in information systems implementation, development and supportwithin a large-scale healthcare organization.
  • Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
  • Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
  • Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
  • Strong written and verbal communications skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
  • Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports andanalyses.
  • Ability to work with senior staff and managers, serving as a technical resource and providingadvice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, andperformance.
  • Demonstrated ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.
  • Demonstrated ability in workflow and data analysis and design techniques, including needsassessment, specification development, quantitative methods, planning and gap analysis.
  • Ability to effectively utilize system tools to meet functionality needs of users.
  • Ability to plan and organize day-to-day activities along with short and long-term projects; in-depth knowledge of organizational and project planning processes and ability to produce and maintain high quality planning documents.
  • Excellent written and verbal communication skills.
  • Dedicated team player with strong interpersonal skills.
PREFERRED QUALIFICATIONS
  • EpicCare Ambulatory and/or ClinDoc - preferred at hire; required within 120 days of hire, per Epic credentialing requirements.
  • Working knowledge of Epic EpicCare Ambulatory and/or ClinDoc build and configuration, including clinical documentation, scheduling, and charge-capture workflows.
  • Knowledge of outpatient rehabilitation (PT/OT/SLP) clinical operations and therapy documentation workflows.
  • Experience supporting Outpatient Rehabilitation (PT/OT/SLP) workflows, including therapy documentation, scheduling/access, and charge capture.
  • Experience as a major participant in a clinical system implementation.
SPECIAL CONDITIONS
  • Must be able to work various hours and locations based on business needs.
  • Participates in a rotating on-call schedule for after-hours production support, which may include evenings, weekends, and holidays.
  • Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act

Annual Full Pay Range: Unclassified - No data available (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: Unclassified - No data available

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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About University of California San Diego

The University of California San Diego (UC San Diego) is a public research university in San Diego, California. Established in 1960 near the pre-existing Scripps Institution of Oceanography, UC San Diego is the seventh-oldest of the 10 University of California campuses and offers over 200 undergraduate and graduate degree programs, enrolling approximately 38,325 students. UC San Diego is organized into six undergraduate residential colleges (Revelle, John Muir, Thurgood Marshall, Earl Warren, Eleanor Roosevelt, and Sixth College) and five academic divisions (Arts and Humanities, Biological Sciences, Jacobs School of Engineering, Physical Sciences, and Social Sciences). The university operates 19 organized research units (ORUs), including the Center for Energy Research, Qualcomm Institute (a branch of the California Institute for Telecommunications and Information Technology), and the San Diego Supercomputer Center.
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