Work you'll do/Responsibilities

• Demonstrate in-depth knowledge of Epic Certifications required
• Exhibit meticulous attention to detail in all aspects of project delivery, ensuring that work is executed with precision and in alignment with established guidelines and quality standards
• Provide Epic design, build, and testing expertise and experience for assigned Epic module
• Follow guidelines for complex to critical issue handling and ensure that the team follows them
• Manage application enhancements, break-fixes, standard applications changes and maintenance activities
• Attend team meetings to discuss team and project related activities, work tasks, and issues
• Responsible for work assignment & prioritization across shores
• Coordinate with the offshore team for continuity of build, deployment and support
• Conduct ongoing system build and configuration for assigned Epic module
• Develop, support and maintain all required system design and build documents and other system documentation
• Complete specific team task activities as outlined in the project work plan and other job-related duties as assigned
• Drive discussions with business and functional analysts to understand the business requirements
• Create and maintain regular status reports and provide verbal and written status to project managers and project leadership, as required
• Anticipate, prepare and escalate upcoming issues/risks
• Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members.
• I dentify problems to reduce recurring incidents and identify improvement opportunities

The Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications

Required:

• Current Epic Hospital Billing Certification
• 3+ years of experience with required module(s) development & application maintenance
• 3+ years of experience in healthcare operations, clinical environment, or healthcare setting
• Solid analytical and critical thinking skills
• Ability to identify issues, prioritize and problem solve to resolution
• Superior communication and customer service abilities
• Team player with the willingness/ability to work in a collaborative environment
• Perform build activities in Epic Resolute Hospital Billing modules
• Analyze workflows, propose and implement improvements using Epic tools and personalization features
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Familiarity with Epic Hyperdrive build environment
• Experience with all aspects of testing lifecycle - unit, system, integrated testing

Preferred
• Additional Epic Certifications, such as Contracts, Claims/Remits, etc.
• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 71000k to 112000k

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.