Certified Analyst with solid OpTime and Anesthesia build experienceThis is a hybrid role which includes some on-site work as needed. Florida residency or Contract 1099Position Responsibilities:We are looking for an experienced Epic System Analyst OpTime & Anesthesia to support our hospital network's clinical information systems. - Service Delivery - Takes personal ownership of issues ensures a high degree of accuracy with all communications/deliverables completes tasks according to committed timelines demonstrates excellent service recovery and communicates with customers in a consistent manner.
- Service Management - Actively monitors assigned HEAT tickets documents activities thoroughly and resolves issues within the established service levels in a consistent manner
- Workflow Analysis - Under direction of senior team members performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes.
- Testing - Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies.
- Upgrades/Optimizations - Provides support to department/end users during system upgrade and optimization activities
- Projects and New System Implementations - Executes assigned tasks under the supervision of senior team members/management. Tasks are completed within specified time frame.
- Issue Resolution - Utilizes system knowledge and available resources to address routine issues.
- Leadership - Actively participates in departmental and customer team meetings. Provides input and acts as a team resource by taking notes or other support activities.
- Knowledge - Achieves and maintains up-to-date application knowledge for assigned applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks.
- Downtime Processes - Actively participates in testing of downtime processes. Activities may include executing test scripts working with end users or other tasks to support downtime activities.
- Training - Participates in discussions related to the development of training content for users. Provides support to formal training classes when necessary in the form of proctoring materials preparation or other tasks as necessary.
Qualifications:- 5+ years' experience with Epic preferred
- Relevant application certification required: Optime and Anesthesia
- Operating Room Support with solid OpTime and Anesthesia build experience.
- Bachelor's Degree or equivalent experience
Benefits:We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
Additional Details: 
