TeleTech

Enterprise Resource Planning Subject Matter Expert

TeleTech$86K — $198K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Navy ERP implementation experience for the DoD
  • Familiarity with Navy systems like SABRS, CFMS, DTS, WAWF, or SLDCADA
  • Willingness to travel up to 50% of the time
  • Active Secret clearance
  • Bachelor's degree with ERP experience, or 10+ years of ERP experience in lieu of degree

Responsibilities

  • Provide ERP SME support for go-live and sustainment activities
  • Deliver training and support to users as needed
  • Develop and maintain desk guides and SOPs
  • Collaborate with financial management and analytics teams
  • Engage in sustainment support across technical and functional areas

Benefits

  • Health, life, and disability insurance
  • Retirement plans with company match
  • Tuition assistance and professional development opportunities
  • Paid leave and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Enterprise Resource Planning Subject Matter Expert

The Opportunity:
As a Navy Enterprise Resource Planning (ERP) Subject Matter Expert (SME), you’ll bring your financial system expertise to work alongside thought leaders in financial management and analytics on projects for the U.S. Navy. You’ll use your skills and expertise to provide sustainment support across several technical or functional areas of Navy ERP.

Work with us to provide ERP SME support for go-live and sustainment activities by delivering support, providing remedial training, and developing desk guides and SOPs.

Join us. The world can’t wait.

You Have:

  • 5+ years of experience supporting Navy Enterprise Resource Planning (ERP) implementations for the DoD

  • Knowledge of Navy systems such as SABRS, CFMS, DTS, WAWF, or SLDCADA

  • Ability to travel up to 50% of the time

  • Secret clearance

  • Bachelor's degree and 5+ years of experience in ERP, or 10+ years of experience in ERP in lieu of a degree

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information;Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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