North American Bancard

Enterprise Merchant Credit Analyst

North American Bancard$75K — $97K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Finance, Accounting, or equivalent experience.
  • At least five years of commercial underwriting or risk mitigation experience in bank card/merchant payment processing.
  • Two years of financial analysis experience with writing assessments.
  • Experience engaging with stakeholders confidently over phone and email regarding underwriting decisions.
  • Ability to manage shifting priorities and maintain service standards during peak times.
  • Flexibility to adapt work schedule based on departmental demands.

Responsibilities

  • Underwrite and review new and graduated merchant credit card payment processing applications.
  • Make recommendations to management aligned with NAB's risk appetite.
  • Provide communication support to sales partners for account status.
  • Conduct financial analyses to develop creative risk mitigation strategies.
  • Train and advise junior team members on daily responsibilities.
  • Manage high risk/high volume accounts across different business types.

Benefits

  • Medical, Dental, & Vision Coverage
  • Flexible Paid Time Off
  • 401(k) with Match
  • Mental Health Support & Well-Being Program
  • Paid Maternity & Paternity Leave
  • Education Assistance
  • Company-funded Lifestyle Spending Account
Full Job Description
Enterprise Merchant Credit Analyst

North - Remote

This role requires strong financial analysis experience with merchants in the Payments or Commercial Banking industry.

The Enterprise Merchant Credit Analyst role underwrites and reviews merchant applications for credit card payment processing, providing additional layers of review and dissection to find approval solutions and drive increased submission volumes. This role requires strong financial analysis experience.

What you'll do:

  • Underwrite and review new merchant submissions, auto approved submissions, and graduated underwriting submissions for merchant credit card payment processing service, submitted by sales partners and merchants to NAB.
  • Make verbal and written recommendations to management consistent with NAB's risk appetite.
  • Provide all sales partners with a communication channel via phone support as well as an additional layer of review and discretion to find a solution for accounts that have been pended, declined, or withdrawn.
  • Conduct financial analysis to provide detailed recommendations, discussion papers, and creative risk mitigation strategies, and provide solution focused reviews for high risk, restricted, and prohibited merchant submissions.
  • Help train and develop team members, and provide guidance to lower-level team members on a day to day basis.
  • Regularly handle high risk/high volume accounts, and analyze a wide variety of applicants and business types in multiple credit card processing environments, including both card present and non-card present applicants.


What we need from you:

  • Bachelor's Degree in Business, Finance, Accounting (or equivalent work experience).
  • Minimum five (5) years of commercial underwriting experience or commercial risk mitigation experience in the bank card/merchant payment processing industry.
  • 2 Years of financial analysis experience with writing assessments.
  • Must be comfortable and confident in handling a position of authority when making underwriting decisions, as well as executing accurate judgment in regards to interactions with Sales Partners and merchants over the phone and through email.
  • Ability to adapt priorities for peak periods to ensure consistency of service levels for sales partners and merchants.
  • Ability to work a flexible work schedule in support of departmental needs.


How to stand out (Preferred):

  • CPA Credentials
  • CPP Credential
  • 2 Years of Sales Relationship Management Experience


Salary Range: $75,000-$97,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
  • Medical, Dental, & Vision Coverage
  • Flexible Paid Time Off
  • 401(k) + Match
  • Mental Health Support & Well-Being Program
  • Paid Maternity & Paternity Leave
  • Education Assistance
  • Company-funded Lifestyle Spending Account


Please note: North is a US based company and this role is not eligible for current or future sponsorship.

Let's go North, together.

Join our mission to build the largest suite of credit card processing and merchant services. It's one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

About North American Bancard

North American Bancard (NAB) is a payment processing company that provides electronic payment technology and payment processing services to merchants and suppliers. The company offers a range of payment processing solutions, including credit and debit card processing, mobile payments, e-commerce, and point-of-sale (POS) systems. NAB serves a variety of industries, including retail, restaurant, hospitality, healthcare, and e-commerce. The company was founded in 1992 and is headquartered in Troy, Michigan.
Learn more about North American Bancard
Size
1,000 employees
Industry
Founded
1992

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