Job DescriptionSummary:The Cloud & Platform Analyst is responsible for supporting and operating enterprise compute platforms across a hybrid environment including on-prem data centers and Google Cloud Platform (GCP). This role focuses on day-to-day operations, support, and execution across Google Compute Engine (GCE), VMware environments, and Linux-based systems. The ideal candidate is a hands-on operator with foundational technical skills who can follow established architectural standards, assist with cloud and infrastructure initiatives, and contribute to maintaining stable, secure, and scalable hybrid environments.
Duties and Responsibilities:- Support day-to-day operations of computer platforms across on-prem and cloud environments (GCP).
- Assist in provisioning, configuration, and maintenance of virtual machines in GCE and VMware environments.
- Support hybrid infrastructure operations, ensuring availability, performance, and stability of systems.
- Participate in execution of infrastructure and migration activities (on-prem to cloud, cloud-to-cloud) under guidance of senior engineers.
- Assist with IBM Power Systems (Power Series) environments, including AIX-based workloads where applicable.
- Perform routine system administration tasks including patching, updates, monitoring, and troubleshooting.
- Support Linux environments across multiple distributions (RHEL, Ubuntu, SUSE); exposure to AIX is a plus.
- Execute Infrastructure as Code (IaC) deployments and automation tasks using pre-defined templates and standards.
- Follow established runbooks for provisioning, incident response, and operational activities.
- Work closely with middleware, application, and DevOps teams to support platform requirements.
- Assist in troubleshooting incidents and performing root cause analysis with guidance from senior engineers.
- Maintain system documentation, runbooks, and operational procedures.
- Ensure adherence to security policies, compliance requirements, and configuration standards.
- Participate in on-call rotation, providing after-hours support for production systems and incident response.
Skills and Competencies:- Foundational knowledge of Google Cloud Platform (GCP), particularly Compute Engine (GCE).
- Basic understanding of cloud and on-prem infrastructure concepts, including virtualization and networking.
- Familiarity with VMware environments (vSphere/vCenter) and virtual machine lifecycle management.
- Exposure to IBM Power Systems (Power Series) and AIX environments is a plus.
- Working knowledge of Linux operating systems (RHEL, Ubuntu, SUSE).
- Basic understanding of Infrastructure as Code (Terraform or similar) and automation concepts.
- Ability to follow operational procedures and implement predefined technical solutions.
- Strong troubleshooting and problem-solving skills in a production support environment.
- Ability to work effectively with cross-functional teams (applications, middleware, networking).
- Strong attention to detail and ownership in executing assigned tasks.
- Willingness to learn, adapt, and grow technical skillsets across cloud and infrastructure domains.
Minimum Qualifications:- Bachelor's degree in Computer Science, IT, or equivalent experience.
- 2-5+ years of experience in IT operations, infrastructure support, or cloud support roles.
- Exposure to cloud platforms (GCP/AWS/Azure) or virtualization technologies.
- Experience supporting Linux-based environments.
Preferred Qualifications:- Exposure to VMware environments and enterprise infrastructure operations.
- Exposure to IBM Power Systems and AIX environments.
- Basic experience with automation or scripting (Terraform, Ansible, Bash).
- Experience supporting hybrid (cloud + on-prem) environments.
- Familiarity with ITIL practices and incident management.
Required Licensing or Certifications:- RHEL or Unix certifications
- Azure, AWS, GCP certifications
- Any technical certifications
Working Conditions:- Hybrid: 4 days at office, 1 day from home
Travel: 
