This position serves as a change activation and adoption professional within the Change Management Office (CMO), supporting successful implementation of enterprise initiatives by accelerating organizational readiness, stakeholder engagement, behavioral adoption, and sustained organizational change.

Responsibilities:

• Executes change management strategies, plans, and activities that support organizational adoption and achievement of business outcomes.
• Reinforces desired behaviors, processes, tools, and organizational expectations.
• Supports implementation activities that drive stakeholder engagement, adoption, and utilization.
• Partners with leaders to identify stakeholder concerns, organizational impacts, and adoption barriers..
• Promotes awareness and understanding of initiative goals, objectives, and expected outcomes.
• Supports transition activities that facilitate successful adoption and sustainment.

Stakeholder Engagement

• Conducts stakeholder identification, analysis, and engagement activities.
• Facilitates employee listening sessions, focus groups, workshops, and feedback discussions.
• Builds collaborative relationships across business functions and stakeholder groups.
• Assists leaders in identifying stakeholder concerns and adoption barriers.
• Supports sponsorship and engagement activities designed to strengthen organizational commitment.
• Escalates emerging stakeholder risks and concerns to change leadership.

Organizational Readiness Support

• Conducts organizational readiness assessments and monitors readiness indicators identify adoptions risks and implementation challenges.
• Collects readiness feedback and stakeholder insights.
• Monitors organizational readiness indicators and trends.
• Develops and executes readiness action plans to address identified adoption risks and organizational barriers.
• Identifies organizational risks, dependencies, and barriers that may impact adoption and implementation success.
• Contributes to mitigation planning efforts.

Training & Learning

• Supports training planning, coordination, and readiness activities.
• Assists in the development and delivery of training materials, learning resources, and reinforcement tools.
• Coordinates training logistics and participant communications.
• Collects participant feedback and training effectiveness data.
• Supports post-training reinforcement and sustainment activities.
• Assists leaders in identifying learning and capability development needs.

Adoption Measurement & Reporting

• Analyzes qualitative and quantitative adoption data to identify trends, risks, and opportunities of improvement.
• Supports readiness, engagement, and adoption reporting activities.
• Monitors adoption trends and identifies emerging concerns.
• Escalates adoption risks and implementation barriers.
• Analyzes adoption, readiness, and engagement data to identify trends and support continuous improvement efforts.

Change Capability Development

• Develops, maintains, and enhances enterprise change management tools, templates, standards, and best practices.
• Promotes consistent adoption of enterprise change management practices, standards, and methodologies.
• Contributes to the continuous improvement and maturity of organizational change management capabilities.
• Shares lessons learned and best practices across initiatives.

Qualifications:

• Bachelor’s degree in Business Administration, Communications, Organizational Development, Human Resources, Education, Psychology, or related field required.
• Five or more years of experience supporting organizational change, employee engagement, communications, training, project support, or related disciplines.
• Experience supporting organizational change initiatives preferred.
• Experience working within cross-functional teams preferred.
• Experience facilitating stakeholder discussions and engagement activities preferred.
• Familiarity with organizational change methodologies preferred.

LICENSES / CERTIFICATIONS

• Change Management certification (e.g., Prosci, CCMP, or equivalent) preferred.
• Familiarity with organizational change methodologies preferred.
• Strong communication, facilitation, and presentation skills.
• Ability to build relationships and influence without direct authority.
• Strong stakeholder engagement and active listening skills.
• Ability to identify organizational risks and adoption barriers.
• Knowledge of organizational change principles and practices.
• Knowledge of change impact assessment, stakeholder analysis, readiness assessment, communications, training, and adoption measurement principles.
• Ability to interpret data and translate insights into actionable recommendations that improve adoption outcomes.
• Strong organizational and planning capabilities.
• Ability to manage multiple priorities simultaneously.
• Ability to work effectively within cross-functional teams.
• Strong problem-solving and critical-thinking skills.
• Ability to communicate clearly and effectively with diverse stakeholder groups.

Insperity provides a reasonable compensation range for each posted role in accordance with applicable paytransparency laws. Actual compensation is influenced by a variety of jobrelated factors, including skills, experience, and geographic location.

The compensation range for this position, representing the pay span across all locations where this role may be filled is