Enterprise Architect - Agentic AI / CRM & BPM

Delan Associates, Inc

• $150K — $180K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of overall experience in enterprise architecture or related fields.
  • 2+ years of hands-on AI/ML experience, with 1+ year focused on Generative/Agentic AI.
  • Strong expertise in Google Cloud Platform (GCP) AI/ML services, particularly Vertex AI and BigQuery.
  • 3+ years of experience with CRM and BPM solutions, understanding AI use cases within these workflows.
  • Proven experience deploying and managing AI agents using orchestration platforms like Google AgentSpace.
  • Excellent communication and leadership skills, with a strong problem-solving ability.

Responsibilities

  • Architect and design Agentic AI solutions for CRM and BPM platforms throughout the software development lifecycle.
  • Lead the development of autonomous AI agents for reasoning, decision-making, and task execution.
  • Build and optimize AI/ML pipelines using GCP services, focusing on Vertex AI and BigQuery.
  • Integrate AI agents with CI/CD pipelines and test management tools to enhance automation.
  • Deploy and orchestrate AI agents using Google AgentSpace or similar platforms.
  • Design multi-agent workflows and establish communication patterns for scalability and monitoring.
  • Collaborate with QA, DevOps, and business stakeholders to identify AI-driven automation opportunities.

Benefits

  • Long-term engagement with potential for career growth.
  • Opportunity to work on cutting-edge AI technologies in a collaborative environment.
  • Hands-on experience with advanced tools and platforms in the AI/ML ecosystem.
  • Direct impact on enterprise-level solutions and automation initiatives.
Full Job Description
Position: Enterprise Architect - Agentic AI / CRM & BPM - 15+yrs overall experience

Location: Las Vegas, NV (On-site from day1)

Duration: Long term

Role Overview:

We are looking for a senior Enterprise/AI Architect with hands-on experience designing Agentic AI / Generative AI solutions for CRM and BPM environments.

The candidate should have strong Google Cloud (GCP) AI/ML expertise, experience building autonomous or multi-agent systems, and the ability to integrate AI agents across the software development and testing lifecycle.

Key Responsibilities:
• Architect and design Agentic AI solutions for CRM and BPM platforms across the SDLC - from requirements 12 backlog 12 development 12 testing 12 deployment.
• Design and lead development of autonomous AI agents capable of reasoning, decision-making, collaboration, and task execution across the software testing lifecycle.
• Build and optimize AI/ML pipelines using GCP, particularly Vertex AI, BigQuery, Cloud Functions, and related services.
• Integrate AI agents with CI/CD pipelines, test management tools, test automation frameworks, and developer environments.
• Deploy and orchestrate AI agents using Google AgentSpace or comparable agent orchestration platforms.
• Design multi-agent workflows and establish patterns for agent communication, lifecycle management, scalability, and monitoring.
• Work closely with QA, DevOps, Product Engineering, and business stakeholders to identify and implement AI-driven automation opportunities.
• Establish standards for AI safety, governance, interpretability, observability, security, and performance.
• Evaluate emerging technologies in LLMs, Generative AI, multi-agent systems, and autonomous software engineering.
• Provide architecture guidance, technical leadership, design documentation, and best practices to engineering teams.

Required Qualifications - Must Have

1.Agentic / Generative AI
• Proven experience as an AI Architect, ML Engineer, Solution Architect, or Enterprise Architect.
• 2+ years of hands-on AI/ML experience, including 1+ year focused on Generative AI / Agentic AI.
• Hands-on experience designing or implementing AI agents, autonomous workflows, or multi-agent systems.
• Strong understanding of LLMs, RAG, prompt engineering, tool/function calling, agent orchestration, and multi-agent architectures.

2.GCP / Google AI
• Strong hands-on GCP experience, particularly within the AI/ML ecosystem.
• Experience with Vertex AI, BigQuery, Cloud Functions, and related GCP services.
• Experience building, deploying, or managing AI solutions on GCP.

3.CRM & BPM
• 3+ years of hands-on experience developing or working with CRM and BPM solutions.
• Ability to understand and architect AI use cases within enterprise CRM/BPM workflows.

4.Testing & SDLC
• Strong understanding of the software development and testing lifecycle.
• Experience with test automation frameworks/tools such as Selenium, TestNG, JUnit, or equivalent.
• Experience integrating AI agents into QA/testing and CI/CD processes.

5.Agent Deployment / Orchestration
• Experience deploying and managing agents using Google AgentSpace or a comparable agent orchestration/agent platform.
• Understanding of agent lifecycle management, communication, scalability, monitoring, and governance.

6.Architecture & Leadership
• Strong enterprise architecture and solution-design experience.
• Excellent communication, problem-solving, stakeholder-management, and technical leadership skills.

Nice to Have
• Direct experience with Google AgentSpace.
• Experience with Gemini / Vertex AI Agent Builder / Agent Engine.
• Salesforce, Microsoft Dynamics, Pega, Appian, Camunda, or similar CRM/BPM platforms.
• Experience building AI-powered software testing or autonomous QA agents.
• Experience with AI governance, evaluation frameworks, safety, and responsible AI.
• Experience designing enterprise-scale multi-agent architectures.

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