About the Role

OpenLoop is looking for an Enterprise Applications Engineering Manager to join our team. The ideal candidate will have a strong technical background, proven leadership experience, and a passion for building high-quality software solutions that deliver exceptional user experiences to our customers and clients.

The Enterprise Applications Engineering Manager leads a team of solutions engineers responsible for designing, building, and delivering high-impact enterprise applications, software solutions and integrations. This role blends people management, technical leadership, and delivery execution.

You will oversee end-to-end solution delivery across customer-facing and internal initiatives while remaining hands-on in client communication, complex integrations, and critical problem-solving. In addition, you will own project planning, reporting, and operational processes to ensure predictable, high-quality outcomes.

As a key cross-functional leader, you will serve as the bridge between Product, Engineering, Customer Success, and external partners where you will translate business needs into software solutions and integrations.

What You'll Do

• Team Management
  
  • Hire, mentor, and develop a high-performing team of solutions engineers
  • Conduct performance management, career development planning, and regular feedback cycles
  • Set team culture, operating cadence, and engineering standards from the ground up
  • Partner with leadership on hiring plans, team structure, and long-term growth
• Project & Delivery Management
  
  • Work closely with product, engineering and business stakeholders to deliver high-impact solutions in fast-moving, ambiguous environments
  • Translate evolving requirements into clear technical solutions and execution plans
  • Drive rapid iteration cycles and enable teams to ship quickly while maintaining quality
  • Define project scope, timelines, milestones, and success metrics
  • Track progress and proactively manage risks, dependencies, and blockers
  • Identify and remove blockers to keep teams moving efficiently
• Operational & Administrative Excellence
  
  • Partner closely with Product, Engineering, and business stakeholders to align on priorities and outcomes
  • Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences
  • Own team-level reporting and operational metrics, including:
    
    • Delivery status and project health
    • Resource utilization and capacity planning
    • SLA adherence and incident trends
  • Provide regular updates to leadership on progress, risks, and outcomes
  • Establish and maintain dashboards and reporting mechanisms
  • Manage documentation standards across solutions, integrations, and processes
• Technical Oversight
  
  • Provide hands-on technical leadership when needed, especially in early stages
  • Drive delivery of high-quality software across multiple initiatives in fast-moving environments
  • Perform hands-on technical work while also providing guidance and direction to team members on implementation, best practices, and problem-solving.
  • Act as a technical resource for complex issues, balancing individual contribution with mentorship and oversight.
• AI usage proficiency
  
  • Leverage advanced AI tools (including Claude, Level 3 proficiency) to enhance productivity, automate workflows, and support decision-making.
  • Evaluate and integrate AI-assisted solutions into daily operations and project execution for themselves and the team

Who You Are

• 8+ years in software engineering or released experience, including 4+ years managing engineers
• Experience leading high-performing teams and delivering complex projects
• Solid understanding of modern software architecture and system design
• Experience working with cloud environments (AWS preferred)
• Familiarity with SDLC, CI/CD, and agile practices
• Proven ability to operate both as an individual contributor and a technical guide/mentor.
• Advanced proficiency with AI tools, specifically Claude (Level 3 or equivalent), including prompt engineering, workflow integration, and practical application in a business or technical environment.
• Strong problem-solving skills with the ability to translate technical concepts into actionable guidance for others.
• Strong communication, stakeholder and project management skills
• Ability to translate business goals into technical execution
• Experience with hiring, coaching, and performance management of engineers

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more