Enterprise AI & Analytics Program Manager

City of Chesapeake

$100K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field; Master's preferred.
  • 7 years of experience in AI, analytics, or digital transformation.
  • Strong understanding of AI governance and machine learning.
  • Proven ability to create business cases and strategic plans.
  • Excellent project management and problem-solving skills.

Responsibilities

  • Develop and oversee the Enterprise AI & Analytics Program.
  • Collaborate with leadership to enhance services through AI and analytics.
  • Lead AI governance and ensure responsible technology practices.
  • Manage a portfolio of AI and digital transformation projects.
  • Design predictive analytics and performance measurement tools.

Benefits

  • Comprehensive benefits package including health and wellness programs.
  • Professional development and training opportunities.
  • Collaborative work environment focusing on innovation.
  • Flexible work options and potential for growth within the organization.
Full Job Description
The City of Chesapeake is seeking an innovative and strategic Enterprise AI & Analytics Program Manager to lead the development and implementation of enterprise artificial intelligence (AI), advanced analytics, and digital transformation initiatives.
Reporting directly to the Chief Information Officer, this newly created leadership position will help shape how the City leverages AI and data to improve government operations, enhance customer service, strengthen decision-making, and deliver measurable value to residents, businesses, visitors, and City employees.
If you are passionate about applying emerging technologies to solve complex business challenges and want to make a meaningful impact in public service, we encourage you to apply.

Key responsibilities include:
  • Develop and manage the City's Enterprise AI & Analytics Program and strategic roadmap.
  • Partner with City leadership to identify opportunities where AI and analytics can improve services and operations.
  • Lead enterprise AI governance, responsible AI practices, and technology standards.
  • Manage a portfolio of AI, analytics, and digital transformation initiatives.
  • Design and implement predictive analytics, dashboards, and performance measurement solutions.
  • Evaluate emerging technologies and recommend innovative business solutions.
  • Support data-informed decision-making through advanced analytics and business intelligence.
  • Promote AI literacy and organizational adoption through collaboration, education, and change management.
  • Ensure AI initiatives align with cybersecurity, privacy, regulatory, and ethical standards.
  • Partner with departments to identify operational challenges and opportunities for innovation.
  • Conduct business process assessments and identify opportunities for automation, optimization, and modernization.
  • Develop educational resources, training programs, and workshops for City employees and leadership
What We're looking for:
The ideal candidate is a strategic thinker with strong business acumen who can bridge technology and organizational priorities. You should have experience leading enterprise initiatives, managing cross-functional projects, and communicating complex technical concepts to executive and non-technical audiences.
Successful candidates will possess:
  • Experience in artificial intelligence, advanced analytics, business intelligence, digital transformation, or enterprise technology programs.
  • Knowledge of AI governance, machine learning, generative AI, predictive analytics, and data visualization.
  • Experience developing business cases, strategic plans, and executive-level presentations.
  • Strong collaboration, project management, and problem-solving skills.
  • A passion for innovation and continuous improvement.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Required Qualifications
Vocational/Educational Requirement: Requires any combination of education and experience equivalent to a bachelor's degree in computer science, computer information systems, information technology, or a related field. Master's degree preferred.

Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of seven years of related, full-time equivalent experience.

Special Certifications and License: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . A technical, IT customer service, or project management associated certification is preferred.

Special Requirement(s): Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications
Experience presenting recommendations and findings to executive leadership.
Professional certifications in AI, analytics, cloud technologies, or project management.
Experience leading cross-functional technology or business initiatives.

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