Responsibilities
Vehicle Readiness & Refurbishment
o Receive, evaluate, and refurbish dealer returns and company-owned vehicles (COVs) to resale-ready condition, exercising independent judgment on repair scope and quality standards.
o Prep and upfit COVs for internal customers and marketing purposes, coordinating directly with stakeholders to define and execute build requirements.
o Decommission bikes removed from service, ensuring safe and compliant handling of components and materials.
Battery & Inventory Management
o Develop, document, and continuously improve processes for monitoring and maintaining stored bikes and batteries to prevent unrecoverable discharge.
o Oversee battery and vehicle inventory health, tracking charge states and managing health checks.
o Manage battery recycling activities in accordance with applicable environmental and safety guidelines.
Quality & Engineering
o Conduct quality inspections and functional testing of components and vehicles as requested by Quality and Design Engineering, providing detailed findings and documentation.
o Support Quality Engineering in electrical and mechanical investigative activities, performing hands-on diagnostics and contributing technical observations to root cause analysis.
o Assemble and program parts and components for service applications, following technical specifications and engineering direction.
COV Fleet Oversight
o Manage inventory of COV, including documentation of ownership, purpose, and status for every COV.
o Achieve and maintain minimum required levels and initiate decommissioning of obsolete units.
Facilities & Ad Hoc Support
o Provide technical support for building maintenance and facilities management on an as-needed basis.
o Respond to ad hoc requests from management and cross-functional teams, applying technical expertise to a broad range of operational needs.
o Occasional travel may be required to support quality and service activities.
Qualifications
• 3+ years of hands-on experience in a technical role involving electric vehicles, power electronics, or mechanical/electrical systems.
• Demonstrated ability to work independently, manage competing priorities, and make sound technical decisions without close supervision.
• Experience developing or improving operational processes, particularly in inventory management, quality inspection, or fleet operations
Familiarity with electrical diagnostics and battery systems.
• Ability to read and interpret technical documentation, schematics, and engineering specifications.
• Strong attention to detail with the ability to produce accurate written documentation of findings and procedures.
• Effective communicator with the ability to collaborate across engineering, operations, and marketing teams.
• Experience with vehicle prep, upfitting, or refurbishment in an automotive, powersports, or EV environment preferred.
• High school diploma or equivalent required; relevant technical certifications or coursework a plus. Demonstrated hands-on experience is weighted more heavily than formal education for this role.
US Work Authorization: Selected candidate must be authorized to work for any US company, without current or future need of sponsorship for US work authorization. We are unable to sponsor or take over sponsorship for any work visa.
Compensation & Benefits
• Competitive base salary and performance-based incentive program
• 401K Plan with company contribution
• Medical Benefits (health, vision and dental insurance)
• Paid Time Off
• Company vehicle and demo motorcycles
The estimated salary range for a new hire in this position is $75,000 to $100,000 base pay, plus variable incentive pay. Actual salary may vary depending on job-related factors, which may include candidate's knowledge, skills, and experience. In addition to base salary, discretionary target cash bonus, Zero offers a comprehensive benefits package including health, life, and disability insurance, paid time off, and a 401(k) plan.
