Engineering Specialist - Customer Application EngineeringDo you enjoy solving technical challenges and helping customers identify the right engineered solutions?
Would you like the opportunity to support sales teams with expert application knowledge and drive successful customer outcomes?Join our Team!As an Engineering Specialist for Lufkin Power Transmission, you provide technical support to the Field Sales organization, supporting product selection, application engineering, and pricing. You are reviewing customer requirements, designing new gear configurations when needed, and developing proposals that meet LUFKIN and global industry standards. You are collaborating with sales engineering and customers to ensure the right technical and commercial solutions are delivered.
As an Engineering Specialist - Customer Application Engineering, you are being responsible for:- Review and analyze the customer application requirements, operating conditions, and, if applicable, job specifications and installation drawings in order to determine the production selection parameters.
- Identify and select, where possible, an existing unit design which meets the performance requirements, AGMA standards, LUFKIN's standards and all other applicable specifications (such as API, ABS, ISO, DNV, etc.)
- Design new gear configurations or modify current designs that meet applicable requirements using LUFKIN's gear rating and machine design techniques when there are no suitable existing designs.
- Generate the cost analysis and pricing for the proposed unit according to LUFKIN's current policy.
- Generate and transmit the required sales support data, which can include the complete proposal, recommended sales price, preliminary unit outline drawing, unit data sheets, comments and exceptions to customer specifications, rotor arrangement, lube system data, general arrangement drawing, preliminary quality plan and/or testing plan, etc.
- Assist field sales with the preparation, communication and presentation of the proposal when required.
- Participate in negotiations with customers and / or channel partners for commercial, legal and technical aspects of offerings, coordinating with various functions as required and appropriate.
- Provide commercial insight at Deal Reviews including financial analysis, and pricing strategy for both new unit and services.
- Support handover meetings with Project Management to communicate as-sold pricing, scope of supply, cost assumptions, etc.
- Laisse with vendors in support of commercial activities.
- Assist with the development and maintenance of cost libraries, proposal deliverables, quoting tools, training aids, etc.
- Occasionally assist with the training and onboarding of new employees, as needed
- Other duties, as assigned according to the needs of the business
Fuel your passionTo be successful in this role you are:- Have a bachelor's degree in mechanical engineering from an accredited college or university, plus 2-4 years of experience, or an equivalent combination of education and experience.
- Have experience with computer-aided design (CAD) software.
- Have the ability to travel up to 15% as needed in support of customers or internal meetings.
- Have effective oral and written communication skills.
- Have effective computer skills with competence in basic Microsoft Office programs suite.
- Have the ability to manage change in an evolving/fluid environment.
- Have the ability to travel up to 15% for customer or internal meetings.
Desired:- Energy Technology Background
- Enclosed Gearbox Domain Expertise
- Experience in Energy, Marine or O&G related industries is a plus
- Sales, Commercial or Project Management experience is a plus
- Rotating equipment experience is a plus
- Experience with Salesforce.com is a plus
Work in a way that works for youWe are recognizing that everyone is different and the way people want to work is varying. In this role, flexibility may be offered depending on project schedules, field needs, and customer requirements.
Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect to Maintain knowledge of new developments and technologies of Lufkin and other manufacturers' equipment in order to provide the highest standard of service.
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs.
- Additional elected or voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found
here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Engineering Specialist - Customer Application Engineering
