Engineering Manager

Crescent

$90K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in maintenance or engineering roles, preferably in hospitality
  • Strong knowledge of mechanical and electrical systems, particularly HVAC and plumbing
  • Proven experience in team leadership and staff training
  • Ability to troubleshoot and resolve technical issues efficiently
  • Familiarity with preventative maintenance practices and safety protocols
  • Effective communication skills for guest interactions and team collaboration
  • Established skills in maintaining high standards of property appearance

Responsibilities

  • Interview, hire, and train maintenance staff while addressing performance issues
  • Troubleshoot and repair mechanical or electrical systems across the hotel
  • Carry out scheduled preventative maintenance tasks
  • Respond to guest inquiries and complaints in a professional manner
  • Coordinate with department heads to prioritize maintenance needs
  • Manage pool maintenance, ensuring chemical balance and cleanliness
  • Maintain the hotel's exterior aesthetics and overall curb appeal
  • Ensure compliance with franchise standards and maintain inspection quality

Benefits

  • Comprehensive training and development programs
  • Opportunity for career advancement within the company
  • Team-oriented workplace culture
  • Participation in safety and energy improvement initiatives
  • Access to maintenance equipment and technology resources
Full Job Description
ESSENTIAL JOB FUNCTIONS:

1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

2. Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.

3. Perform preventative maintenance assignments on a scheduled basis.

4. Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.

5. Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.

6. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.

7. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, and gardening).

8. Maintain franchise standards and follow-up on inspection deficiencies.

9. Coordinate compliance of service contracts.

10. Implements and maintains Crescent's preventative maintenance program.

11. Implement and maintain Crescent's room care programs.

12. Implement and maintain Crescent's engineering department minimum standards.

13. Assist General Manager with annual Capital Plan development.

14. Actively participate in Crescent's Safety Plan and energy improvements.

15. Communicate both verbally and in writing to provide clear direction to staff.

16. Comply with attendance rules and be available to work on a regular basis.

17. Perform any other job related duties as assigned

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