Role ID - C004837 Role Duties and Responsibilities • Administer COI/FAS systems, ensuring availability, performance, and compliance with Service Level Agreements; • Configure, maintain, and optimize Windows/Linux servers, databases (SQL/Oracle), and supporting enterprise services (e.g., DNS, DHCP, AD, GPO, ADFS); • Provide technical guidance and ensuring interoperability for FAS and C2 systems; • Monitor, troubleshoot, and resolve system, application, and database incidents in a timely manner; • Support execution of NATO exercises by implementing and adapting system configurations; • Automate administrative and operational tasks using scripting tools to improve efficiency; • Perform system maintenance, updates, and security hardening, including vulnerability identification and mitigation; • Provide technical support to end-users and coordinate with stakeholders across multiple domains; • Document configurations, procedures, and best practices to ensure continuity and knowledge sharing. Essential Skills, Experience and Certifications • Extensive experience managing and administering COI/FAS systems, including support to NATO exercises and ensuring interoperability across commands • Strong expertise in Windows and Linux server administration, system configuration, performance tuning, and security hardening • Advanced database management skills (Microsoft SQL Server, Oracle) and enterprise IT services (DNS, DHCP, AD, GPO, ADFS) • Proficiency in scripting (PowerShell, Phyton, Bash, JavaScript) for automation and operational efficiency • Proven troubleshooting, system optimization, and end-user support capabilities in mission-critical environments • SME-level knowledge of NATO C2 systems, ICT architectures, cybersecurity practices, and experience working in multinational environments Working Location • Norfolk, VA, USA Working Policy • On-site Travel • Some travel to other NATO sites may be required Security Clearance • Valid National or NATO Secret personal security clearance