Description J ob Title: Engagement Manager , HEOR
Location: Remote
Job Type: Full-Time
Hiring Manager: Managing Partner, HEOR Consulting (Allison Petrilla)
Job Summary: Norstella is seeking an engagement manager to lead delivery of protocol-driven research studies for epi, HEOR, and regulatory use cases . This is a new individual contributor role in a growing research team . The ideal candidate brings hands-on experience developing high-impact research to address clinical, economic, and humanistic evidence gaps . Example projects include retrospective studies to evaluate patient journey, treatment patterns, and clinical and economic outcomes for rare disease, oncology, chronic conditions; incidence and prevalence studies; and development of external control arms or post-marketing analyses for regulatory use cases. Success in this role requires a foundation in observational study design , excellent communication and organization skills, and an openness to the appropriate use of AI -enabled research and analytic tools to accelerate time to insights.
Key Responsibilities - Client Success & Relationship Management
- Serve as the primary point of contact and principal researcher for non-interventional research studies that utilize NorstellaLinQ Real World Data
- Establish clear success criteria, delivery plans, and communication cadences
- Proactively manage expectations, risks, and dependencies
- Support proposal development, as needed
Key Responsibilities - Operational Execution & Delivery Excellence
- Own execution oversight for HEOR/ RWE services engagements
- Oversee development of study documentation (e.g., study protocols/SAPs, specifications for data feasibility and curation), analytic interpretation, and translation of findings into summary reports and scientific publications. Solutions will require the use of structured data (EMR/EHR, closed claims, open claims, lab) and data curated from unstructured clinician notes.
- C oordinate across internal delivery, data, product, and support teams
- Maintain project tracking and reporting
- Leverage AI-enabled tools , where appropriate, to accelerate time to insights
- Qualifications:
- Experience:
- Minimum of 5 years of professional experience supporting life science sector with protocol-driven research studies using real world data
- Experience supporting studies that include curation or extraction of clinical information from unstructured EMR/EHR data
- Experience supporting regulatory use cases (i.e., external control arms for label expansion , post-marketing safety studies ) , highly desired.
- Proven track record of publishing high-impact research (please include publication history with CV/resume).
- A consulting mindset with the ability to succinctly communicate the value of a solution or finding to technical and non-technical audiences
- Excellent problem-solving skills and ability to prioritize needs across multiple workstreams
- Ability to work with project teams across data technology platforms (e.g., Redshift/SQL, R, Panalgo Instant Health Data [IHD] analytics platform , AI enabled tools ) . While programming is not a core responsibility for this role, successful candidates will have prior experience working with SQL or R.
- Education:
- Master ' s degree or PhD in Epidemiology, Biostatistics, Outcomes Research, Health Economics, Pharmacy, or related field.
Benefits: - Medical & Prescription Drug Benefits
- Health Savings Account (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
The expected base salary for this position ranges from $135,00 to $155,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.
