Enforcement Unit (EU) Manager

State of Colorado

$109K — $131K *
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 11 years of relevant experience in Cyber or Fraud Operations, with 2 years in a leadership role
  • Strong educational background in a relevant field, or equivalent work experience
  • Required certifications relevant to the position
  • Project Management experience preferred
  • Experience managing teams across multiple disciplines, including supervision of managers or leads

Responsibilities

  • Oversee the specialized management of the Enforcement Unit
  • Develop and implement processes and procedures for effective fraud investigation
  • Direct and support three specialized teams within the Enforcement Unit
  • Manage budget requests and resource allocation for the unit
  • Conduct quality assurance reviews of team investigations
  • Facilitate communication between supervisors to monitor performance and adherence to policy
  • Provide coaching and training to supervisors within the Enforcement Unit

Benefits

  • Hybrid workplace options available with required in-office attendance as needed
  • Comprehensive health benefits package
  • Retirement savings options
  • Paid holidays and leave policies
  • Professional development opportunities
Full Job Description
Salary : $9,125.00 - $10,949.50 Monthly
Location : Denver, CO
Job Type: Full Time
Job Number: KAA 9373 Crim Invest VI 7.26
Department: Department of Labor and Employment
Division: Division of Family and Medical Leave Insurance
Opening Date: 07/20/2026
Closing Date: 7/28/2026 5:00 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Primary Physical Work Address: 707 17th St, Denver, CO 80202, USA
Department Contact Information:
How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Information
THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS ONLY

THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL 5:00 PM ON TUESDAY JULY 28, 2026.
This position will have hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need.

This posting does not accept resumes, cover letters, or attachments of any kind. Please be as thorough as possible in detailing your work history, education, and training in the application form.

Description of Job

The salary range for this position is:
$52.64 - $63.17 Hourly
$4,211.54 - $5,053.62 Biweekly
$9,125.00 - $10,949.50Monthly
This position exists to provide specialized management and oversight of the Enforcement Unit. It supports the investigation and criminal prosecution of external and internal fraudulent criminal activity concerning FAMLI by ensuring the EU has the tools, procedures, and agreements in place to successfully investigate and submit cases for prosecution. This position shall investigate any internal or external complaints regarding the behavior or conduct of any Investigator within the EEU, in consultation with the ACE Branch Manager and with the assistance of the appropriate team Supervisor.

In this position, the work includes the strategic development of processes and procedures and goals and expectations for the FIU. This position will direct the supervisors of the 3 teams contained within the Enforcement Unit, namely, the Fraud Early Warning (FEW) team, the Fraud Investigations Team (FIT), and the Cyber Investigations Team (CIT). Some of those duties will include but are not limited to, representing the EU to FAMLI internal and external stakeholders, quality assurance review of their work/investigations, reviewing/approving timecards of direct reports, performance plans, etc. This position is the subject matter expert (SME) in EU processes and a high-level understanding of ACE and FAMLI processes. The SME's knowledge is critical to the success of FAMLI. This position may handle requests for joint investigations with Agencies outside of FAMLI and assign a supervisor as the point of contact and direct supervisor for the investigation.

This position monitors work pattern changes by facilitating supervisors' communication within the EU. This position reviews EU unit personnel adherence to Policy and Procedures and strategic goals of the EU and approves operating expenditures. This position plans and organizes EU activities, recommends agency policy related to the EU, develops budget requests, and secures EU resources. This position provides coaching and training for EU Supervisors, initiates EU meeting discussions, and facilitates the requests for necessary tools and systems to support the EU's mission to maintain the integrity of the FAMLI program.

This position is responsible for making interpretive-level decisions, which involve establishing what processes will be implemented, developing the budget, and reviewing the staffing patterns within work units to deploy staff. This position uses judgment and resourcefulness to interpret circumstances and establish guidelines that direct the Enforcement Unit to carry out the goals of the ACE Branch, and the FAMLI program's mission.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
A2A7XX

Minimum Qualifications:

Experience Only:
Eleven (11) years of relevant experience in an occupation related to the work assigned to this position, such Cyber experience, Fraud Operations two (2) of which must have been at the level of a work leader, staff authority, unit supervisor, or equivalent

Any required certifications needed for the position

Or
Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eleven (11) years, two (2) of which must have been at the level of a work leader, staff authority, unit supervisor, or equivalent
Any required certifications needed for the position

Prefered Qualifications:
  • Project Management
  • Managing Managers, Supervisors, Leads
  • Cyber Experience
  • Operations Management Experience
  • Any Law Enforcement, or Fraud related certifications
  • Experience performing similar duties as a State of Colorado classified employee.
Required Competencies:
  • Operational awareness
  • Integrity
  • Accountability
  • Management
  • Attention to detail
  • Teamwork
  • Collaboration
  • High-level Decision Making
  • Flexibility
  • Problem-Solving
  • Self-motivated/self-motivation
  • Information Management
  • High-level Critical Thinking
  • Deductive Reasoning
  • Advanced personal Organization
  • Research Skills
  • Skilled in Active Listening
  • Excellent Interpersonal Skills
  • Exceptional Report Writing and Reviewing Skills
Conditions of Employment:
  • Must be a current Colorado resident at the time of application.
  • You must pass a thorough background check prior to employment which will include the E-Verify process

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: [email protected]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at .
Supplemental Information
For questions regarding this recruitment, please contact :

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.
Comparative Analysis Process - Structured Application Review

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.
Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.
Work Visas

CDLE does not sponsor Work Visas of any type.
Applicant Use Of AI

The use of AI tools to aid in preparing application materials is allowed under the condition that the applicant independently verifies and confirms the information's accuracy before submission. Applicants are fully accountable for the content of their submissions and must ensure the safe and ethical use of any AI tools. Furthermore, active and direct participation in the interview process is required.
THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

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