Employee Services (HR) Generalist

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in HR, focusing on onboarding/employee engagement
  • 1-2 years in employee conflict resolution
  • Familiarity with ADP and iCIMS systems
  • Strong customer service capabilities
  • Experience in training and development programs
  • Proficient in Microsoft Word, Excel, and Outlook

Responsibilities

  • Provide administrative support for multiple HR locations, handling inquiries and paperwork
  • Oversee hiring processes, including background and drug screenings
  • Manage logistics for new hires like paperwork and equipment setup
  • Conduct virtual orientation sessions for new employees
  • Lead safety initiatives and compliance checks
  • Facilitate employee engagement and retention strategies
  • Assist in resolving employee relations issues alongside the Director

Benefits

  • Paid vacation plan
  • 401(k) with company match
  • Comprehensive medical, dental, and vision coverage
  • Company-provided life insurance
  • Disability insurance options
  • Flexible spending account (FSA)
  • Career growth opportunities
  • Employee referral bonuses
Full Job Description
Overview

Currently seeking an Onsite Employee Services (HR) Generalist to support the SF Bay Area Market. The Apex Service Partners Employee Services (HR) Generalist supports the day-to-day operations of the Employee Services department. The ESG will promote HR practices and objectives that provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. Reporting directly to the Regional Director of Employee Services, the ESS will support the implementation of services, policies, and program, and assist team members with HR initiatives.

This role is Hybrid and based in Pleasanton, with monthly travel across the Bay Area Market.

Duties/Responsibilities:
  • Provide administrative support to the Human Resources department for multiple locations/entities, including data entry, application support, filing, reporting, managing email inboxes, maintaining employee records, and answering basic HR related inquiries from employees via email and over the phone.
  • Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance against anticipated start dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.
  • Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations. The primary system of record is ADP.
  • Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.
  • Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams to maintain and secure location, fleet, and employee safety initiatives.
  • Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.
  • Pair with Director to investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.

Experience/Qualifications:
  • 3+ years of experience in an HR related role, with emphasis on onboarding/orientation/employee engagement
  • 1-2 years of experience in basic employee conflict resolution processes
  • Experience in ADP and iCIMS
  • Experience with employee/customer facilitation, interactions, and correspondence
  • Strong customer service skills
  • Experience with employee training and development programs
  • Excellent verbal and written communication skills
  • Excellent organizational skills and superior attention to detail
  • Ability to multi-task, work independently, and maintain confidentiality
  • Strong computer skills including proficiency with Microsoft Word, Excel, and Outlook


Personal Characteristics:
  • Analytical - finds meaning and action in numbers, and is data-driven
  • Excellent communicator - written and oral
  • Stellar time management and organizational skills
  • Resourceful - figures out how to achieve results creatively with finite resources
  • Thrives in a nimble, lean, unstructured, fast-paced entrepreneurial environment
  • Works collaboratively and energetically
  • Impeccable integrity and ethical standards
  • Self-aware, accepting, honest, open, and respectful of others
  • Ability to create and execute on processes for professionalizing family-owned businesses using best practices
  • An undying commitment to personal growth and development

Physical Demands:
  • Stand/Sit: Must be able to remain in stationary position 50% of the time
  • May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
  • May be required to drive and sit for long periods of time
  • Must be able to maneuver up to 25 lb. by lifting, carrying, pushing

What We Offer!
  • Paid Vacation Plan
  • 401(k) Retirement Plan with company match
  • Medical, Dental, Vision (For Employee and Eligible Family Members)
  • Company Life Insurance
  • Supplemental Life Insurance
  • Supplemental AD&D
  • Disability (Short Term and Long Term) Insurance
  • Critical Illness Insurance
  • FSA - Flexible Spending Account
  • Employee Discounts
  • Career growth opportunity
  • Employee Referral Bonuses available


PAY TRANSPARENCY:

The hourly pay opportunity for this role ranges $100K DOE (Performance Bonus Opportunity). The actual pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate's salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

Similar Jobs

More Jobs at APEX Service Partners

More Business Services Jobs

Find similar Employee Services (HR) Generalist jobs: