Bay Cove Human Services

Employee Relations Specialist - Human Resources

Bay Cove Human Services$100K — $110K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; 8+ years in employee relations.
  • Proficient in HR disciplines: compensation, performance management, labor laws.
  • Strong interpersonal and customer service skills for effective communication.
  • Excellent organizational skills and attention to detail.
  • High emotional intelligence and capable of navigating sensitive situations.
  • Ability to interpret complex legal and regulatory frameworks.
  • Familiarity with organizational structures and administrative practices.
  • Time management skills with a focus on meeting deadlines.

Responsibilities

  • Engage regularly with VPs and their teams to support HR needs.
  • Provide HR guidance to foster positive employee relations.
  • Analyze HR trends to develop effective solutions and policies.
  • Resolve complex employee relations issues through thorough investigations.
  • Stay updated on legal requirements to manage employee relations effectively.
  • Advise management on performance management and employee development strategies.
  • Identify training needs and evaluate the success of training programs.

Benefits

  • Opportunity for professional growth within a strategic role.
  • Collaboration with leadership to influence team effectiveness.
  • Engagement in organizational development and employee relations initiatives.
Full Job Description
Job Summary:

The Employee Relations Specialist position acts as a strategic partner to the leaders in our programs to help them lead and build effective teams that contribute to our mission. The position develops partnerships within the HR function to deliver value-added service to management and employees that reflect the strategic objectives of the organization.

This is an exempt position.

Essential Functions of the Position:
  • Meets regularly with the program VPs and their teams.
  • Providing HR guidance to ensure a positive outcome
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with outside legal counsel as needed/required.
  • Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.
  • Provides guidance and input on program restructures, workforce planning and succession planning.
  • Identifies training needs for programs and individual executive coaching needs.
  • Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

Job Requirements:
  • Bachelor's degree preferred with a minimum of 8 years of experience resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent emotional intelligence skills
  • Strong influence skills and the ability to thoughtfully navigate difficult situations
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
  • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient with Google Suite or related software.


Pay Range: $100,000 - $110,000 annual salary

About Bay Cove Human Services

Bay Cove Human Services is a non-profit organization that provides a wide range of health and human services to individuals and families in the Boston area. They offer services in the areas of mental health, developmental disabilities, addiction treatment, and homelessness prevention. Bay Cove Human Services is committed to providing high-quality, compassionate care to their clients and works closely with community partners to ensure that their services are accessible to those in need. They have a team of experienced professionals who are dedicated to improving the lives of their clients and making a positive impact in the community.
Learn more about Bay Cove Human Services
Size
1,000 employees
Industry

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