M&T Bank Corporation

Employee Relations Partner

M&T Bank Corporation • $89K — $149K *
Buffalo, NY 14221In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Business, or Communications, or equivalent experience.
  • 5-7 years of experience in employee relations or related field.
  • Proven experience leading investigations and consulting on ER issues.
  • Strong oral and written communication skills.
  • Ability to travel as required.
  • Outstanding interpersonal and analytical skills.
  • Demonstrated ability to navigate dynamic environments with critical thinking.

Responsibilities

  • Serve as a subject matter expert on employee relations matters.
  • Participate in senior level HR projects and adjudicate complex ER issues.
  • Deliver high-quality counsel to managers and employees on ER matters.
  • Administer the Bank's Performance Expectations and Corrective Action Policy in consultation with managers.
  • Counsel managers on legal requirements and participate in regulatory complaint processes.
  • Conduct investigations and recommend resolutions for employee complaints.
  • Facilitate employee training on various employee relations topics.

Benefits

  • Engaging and supportive work environment.
  • Opportunities for professional development and mentoring.
  • Involvement in senior-level HR projects.
  • Dynamic role with significant impact on workplace culture.
  • Participation in external representation for the Bank.
Full Job Description
Overview:
  • Serve as a subject matter expert on employee relations matters and be responsible for delivering high quality and effective employee relations solutions to a line of business and/or geographic territory, as assigned. Responsible for resolving problems, addressing and assisting in the investigation of employee and regulatory complaints, coaching managers and employees to achieve resolution of issues , and ensuring the uniform and equitable application of organization policies and procedures while adhering to appropriate regulations.
  • Apply exceptional HR expertise as part of the Employee Relations team to provide enterprise-wide ER solutions, on a day-to-day basis, through consulting with leaders, managers and employees on complex issues relating to the work environment, and bringing to bear outstanding technical skills relating to mediation, critical incident management and organization intervention.

Primary Responsibilities:
  • Serve as a subject matter expert on employee relations matters with significant impact.
  • Participate in senior level HR projects as required and works with senior level management to adjudicate high level complex ER issues.
  • With general oversight from an ER manager, deliver high quality decisions and counsel to managers and employees. Identify and analyze employee relations matters and recommend appropriate employment action to maintain a productive work environment, achieve optimal performance, and minimize risk to the Bank.
  • In consultation with line managers, and under the general supervision of an ER Manager, administer the Bank's Performance Expectations and Corrective Action Policy. Use judgment based on experience and circumstances to accelerate Corrective Action as appropriate. Utilize authority to decide when termination of employment is appropriate and oversee the termination process in accordance with Bank practices. Prepare documentation and enter into applicable systems consistent with bank standards and practices.
  • Counsel managers on Corrective Action, highlighting the legal requirements and ramifications. Participate in the EEOC/Human Rights/Wage and Hour regulatory complaints and may represent the Bank at investigative conferences, unemployment hearings and meetings.
  • Understand the employee handbook and interpret/counsel employees and managers as needed.
  • Receive complaints, conduct some investigations, assists the Investigations Team in the investigation of some investigations, recommends and resolves problems, and counsels employees.
  • Counsel employees on conduct issues, including disputes with co-workers, supervisors, subordinates or management, financial problems, illness or disability and performance matters. Facilitates dispute resolutions.
  • Conduct presentations and trainings, as needed, to employees and management on employee relations topics. Support, develop, revise, and sometimes oversee training programs for various levels within the organization on Bank policy, sexual harassment, legal issues, performance management, and other topics.
  • Through critical thinking and expertise, identify possible alternatives, resolutions, and/or solutions for employee relations matters requiring Employee Relations Intervention.
  • Leverage credibility to work collaboratively with other HR Centers of Excellence for matters requiring interdisciplinary involvement to ensure Employee Relations perspectives are represented.
  • Generate reporting, communications, and presentations on Employee Relations topics including performance management, progressive discipline, and investigations history to describe Employee Relations intervention and involvement and recommendations.
  • Serve as a mentor for Employee Relations Specialists and less experienced Employee Relations Partners and as a subject matter expert for servicing a line of business.
  • Support exit interview process to include analyzing results and follow-up to appropriate individuals.
  • Interpret inquiries regarding Bank policies and procedures and report policy issues to corporate Employee Relations.
  • Keep informed on developments in employee relations, and in areas related to wages and salaries, employee benefits, recruitment, and equal opportunity.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls. Identify risk-related issues needing escalation to management.
  • Promote a work environment that supports engagement and belonging, and reflects the M&T brand and M&T's Purpose and Values.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:
  • The incumbent has significant impact to ensure workplace productivity, support the Bank's ability to maintain a high performing workforce through performance management and mitigate risk to the Bank from regulatory action or civil litigation by ensuring consistent policy and procedure application within a line of business to safeguard fair employment practices.
  • The incumbent interacts with many levels of personnel within the bank.
  • The incumbent acts as bank representative in external venues including unemployment hearings, regulatory meetings etc.
  • Serve as a mentor for Employee Relations Specialists and less experienced Employee Relations Partners and as a subject matter expert for servicing a line of business.


Education and Experience Required:
  • Bachelor's degree in related field (Human Resources, Business Administration, Communications) and 5 or more years relevant work experience OR in lieu of degree, a combined minimum of 9 years higher education and work experience.
  • Experience consulting on ER issues and conducting and leading investigations.
  • Excellent oral and written communication skills.
  • Ability to travel, including overnight travel, as needed.
  • Outstanding interpersonal, analytical, influencing, writing, and mediation skills.
  • Demonstrated ability to think critically and work with agility in a dynamic, changing, and sometimes ambiguous environment.
  • Proven ability to be self-motivated, well organized, and constantly learning.

Education and Experience Preferred:
  • HR generalist, employee relations, or internal business line manager with significant people management experience.
  • Understanding of employment law, including general interpretation and application.
  • SHRM CP or PHR
  • Experience mentoring or leading others.


M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $89,600.00 - $149,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Buffalo, New York, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Finance & Insurance
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ
MTB
* Ladders Estimates

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