General Motors

Employee Relations Investigation Generalist

General Motors • $80K — $109K *
Warren, MI 48089In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in employee relations or HR case management.
  • Proficient in conducting structured fact-finding and interviews.
  • Excellent written and verbal communication skills for documentation.
  • Ability to gauge when to escalate issues or pursue formal investigations.
  • Demonstrated sound judgment in handling sensitive employee matters.
  • Experience managing multiple cases with confidentiality and detail orientation.
  • Strong project management capabilities.

Responsibilities

  • Conduct impartial investigations into employee concerns and policy issues.
  • Assess and determine the ownership of incoming employee concerns.
  • Execute fair, objective investigations for lower-severity issues.
  • Maintain accurate records of cases, including status updates and documentation.
  • Escalate serious issues that present risks such as discrimination or harassment.
  • Support a consistent employee relations operating model with standard procedures.
  • Participate in Global Employee Relations projects and initiatives.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Health Savings Account and Flexible Spending Accounts options.
  • Retirement savings plan and life insurance.
  • Paid vacation and holidays.
  • Tuition assistance programs.
  • Employee assistance programs and GM vehicle discounts.
Full Job Description

Job Description

Work Arrangement

This role is based remotely, but if you live within a 50-mile radius of Austin, Detroit,Warrenor Mountain View, you are expected to report to that location three times a week, at minimum.
 

The Role 

The Employee RelationsGeneralistwill conduct impartial, fact-based investigations into employee concerns and policy matters, with a primary focus on foundational employee relations casework and more straightforward workplace issues. They will manage investigations from planning through closure, including fact-finding, analysis, and documentation, while partnering with HR and other stakeholders to support timely, fair, and consistent outcomes aligned with GM values and policies.They will escalate matters when risk, complexity, or sensitivity exceeds role scope. They will also support the Global Employee Relations team with projects and initiatives by providing project management and administrative support as needed.

Subject Matter Requirements 

  • Own foundational Employee Relations matters that require ER judgment, guidance for employees or leaders, and structured issue framing, but do not initially present as high-risk investigations. 

  • Assessincoming concerns to determineappropriate ownership,includingwhetherthe matter requires advisory handling, inquiry, or formal investigation, and whether the issue can remain in Generalist ownership or must beescalated.

  • Conductfair, objective employee relations investigations from intake to closure for lower-severity, entry-level, and routine matters, including structured fact-finding, interviews, evidence review, findings, documented recommendations, and, when needed, clear case summaries or reports within scope of role.

  • Partner with key stakeholders where applicable  

  • Maintain complete andaccurateAIMS records, including case details, participants, supporting documentation, and status updates.

  • Escalate mattersimmediatelywhen new facts indicatediscrimination, harassment, retaliation, threatsor violence, repeat or pattern concerns, cross-site impact, senior leaderor human resources involvement, or elevated legal, reputational, or specialty-team risk.

  • Support a centralized and consistent ERI operating model by applying common templates, documentation standards, and escalation logic.

  • Participate in and contribute to Global Employee Relations projects and initiatives with strong project management skills and by being detailand resultsoriented.

Required Qualifications

  • Experience in employee relations, workplace investigations, HR case management, labor or employee issue resolution, ora relateddiscipline.

  • Experience conducting structured fact-finding, interviews, andevidencereview.

  • Ability to assess when a matter requires coaching, inquiry, formal investigation, or escalation.

  • Strong written and verbal communication skills, including clear, fact-based documentation.

  • Ability to manage multiple cases whilemaintainingdocumentation rigor and confidentiality.

  • Sound judgment in sensitive employee situations.

  • Ability to work across HR, Policy, Legal, Labor Relations, and business stakeholders as needed.

  • Strong project management skills thatexhibitthe ability to organize ideas and priorities, complete tasks, and meet deadlines.  

Preferred Qualifications

  • Experience in triage ofEmployeeRelationsissues acrossa matrixed organization. 

  • Interviewing andcredibility assessmentcapability.

  • Process discipline andcase-managementorganization.

  • Strong stakeholder managementand collaboration skills.

  • Ability to influence and communicate effectively with stakeholders across the HR landscape. 

  • Comfort working in a higher-volume case environment and applying templates, playbooks, and operating standards with sound judgment.

Compensation

The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.

  • The salary range for this role is $80,000 to $109,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

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About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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