The Electronic Billing Analyst will serve as the subject matter expert for all e-billing related activities, liaising with Attorneys, Assistants, Clients, e-billing vendors, and Client Accounts staff in support of all e-billing questions and issues. They will monitor eBilling submissions and rejections and advise on the proper resolution of rejections, and follow up with Client Accounts staff as necessary.  The Electronic Billing Analyst will work closely with client e-billing coordinators to ensure that all setups have been completed properly to allow for successful e-billing transmissions by the Client Accounts staff.  Moreover, they will be responsible for providing management with related reports and metrics and for providing billing assistance to the Client Accounts group when necessary.  As needed, they will work on any special assignments given by the e-Billing Manager.

Job responsibilities include:

• Monitor the eBillingHUB and e-billing vendor sites to ensure client setups are completed accurately and invoice rejections are resolved in a timely manner.
• Collaborate with the Client Account Specialists, Assistants, and Matter Supervising Partners to resolve discrepancies related to all aspects of electronic billing.
• Prepare standard and ad hoc reports utilizing various applications and reporting tools. Research and respond to client inquiries.
• Modify LEDES, XML files when necessary.
• Work closely with client e-billing contacts to ensure accurate and timely set-ups.
• Provide recommendations and feedback to e-billing management to improve e-billing and billing processes.
• Assist with special projects as directed by the e-Billing Manager, and other duties as specified.
• Review all e-billing requirements and client billing guidelines.
• Communicate with all levels of the business and the firm’s clients regarding e-billing.
• Work closely with the International team as needed on e-billing issues.
• Support Collections activities regarding e-billing issues.
• Complete special assignments given by the e-Billing Manager.
• Demonstrate knowledge and adherence to basic firm policies, procedures, and processes.
• All members of the firm are encouraged to participate in our Global Resposible Business program.

• Bachelor’s degree required or equivalent combination of education and work experience in legal billing and/or eBilling.
• Previous knowledge of billing, electronic billing, or related Finance experience required.Strong system, analytical, and Excel skills are required.  Knowledge of Elite Enterprise 3E and eBilling vendor websites is valued.
• Experience with third-party vendor e-billing sites strongly preferred (TyMetrix; CounselLink; BillingPoint; LegalTracker; Collaborati; Collaboration/Passport, etc.)
• Must be detail-oriented and have strong oral and written communication skills.
• Collections experience a plus. 
• Must be able to work effectively in a team setting.
• Ability to be organized and prioritize workload appropriately.  Utilize resources to complete work most efficiently.
• Demonstrate high-level problem-solving skills.
• Ability to multi-task and meet deadlines with an accurate work product.

Core hours are Monday through Friday, 8:30 a.m. to 5:00 p.m., 9:00 a.m. to 5:30 p.m., or 9:30 a.m. to 6:00 p.m. including one hour for lunch.

Must be flexible to work overtime to complete assignments — including weekends.  Limited time off in December.

In D.C., Northern Virginia, and Los Angeles, the expected base salary range for this role is $88,490 to $95,100 per year.

In Denver, the expected base salary range for this role is $81,410 to $87,490 per year.

In Baltimore, the expected base salary range for this role is $82,300 to $88,440 per year.

This job description sets forth the authorities and responsibilities of this position and may be changed from time to time as shall be determined.