Electrical Service Manager

Crete United • $100K — $115K *
South Easton, MA 02375In-Person
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • In-depth knowledge of commercial electrical systems and maintenance practices.
  • Strong leadership and team-building skills.
  • Excellent communication and interpersonal abilities.
  • Strong problem-solving and decision-making capabilities.
  • Proficiency in electrical software and scheduling tools.
  • Knowledge of safety regulations and compliance requirements.
  • Business acumen with a results-oriented mindset.

Responsibilities

  • Supervise, mentor, and lead a team of service technicians.
  • Ensure all service work meets quality standards and best practices.
  • Build and maintain strong relationships with commercial clients.
  • Promote culture of safety and ensure compliance with regulations.
  • Manage inventory of parts and supplies for service.
  • Plan, schedule, and dispatch service calls efficiently.
  • Manage on-call rotation and technician preparedness.
  • Collaborate with sales to gather information and enhance service offerings.
  • Provide training opportunities for technicians and stay updated on industry trends.
  • Identify and implement process improvements for service operations.

Benefits

  • Excellent Medical / Dental / Vision insurance package
  • Vacation / PTO
  • Company paid life insurance
  • Long term / short term disability
  • Great work culture with advancement opportunities
  • 401K
  • Gas card and vehicle reimbursement for limited travel
Full Job Description
Position: Electrical Service Manager
Location: South Easton MA
Salary: $100,000-$115,000K/yr - DOE! + Excellent benefits package!

Gas card and vehicle reimbursement when limited travel is needed

Key Responsibilities:
• Team Management: Supervise, mentor, and lead a team of service technicians. This
includes hiring, training, and conducting performance evaluations to ensure a skilled and
motivated workforce.
• Quality Assurance: Ensure all service work is performed to the highest quality standards,
adhering to industry best practices and manufacturer specifications.
• Customer Relationship Management: Build and maintain strong relationships with commercial
clients, addressing their concerns and ensuring their satisfaction with the service provided.
• Safety and Compliance: Promote a culture of safety among team members and ensure
adherence to all safety regulations and protocols. Monitor compliance with relevant laws, codes,
and industry standards.
• Inventory Management: Manage the inventory of parts and supplies needed for service,
ensuring adequate stock levels and cost-effectiveness.
• Service Coordination: Plan, schedule, and dispatch service calls to technicians, ensuring efficient
allocation of resources and timely response to client requests.
• On-Call Management: Manage and implement on-call rotation including ensuring that
technicians are prepared for upcoming rotations.
• Sales: Work with Sales team to gather on-site information, provide feedback on technical
questions and coordinate the approach on replacement projects. Also maintain consistent
growth by selling new maintenance contracts and service accounts.
• Training and Development: Stay updated with the latest industry trends, technologies,
and regulations. Provide training opportunities for technicians to enhance their skills and
knowledge.
• Continuous Improvement: Identify opportunities for process improvement and implement
initiatives to streamline service operations and enhance customer satisfaction.

Requirements:
• In-depth knowledge of commercial electrical systems, equipment, and maintenance practices.
• Strong leadership and team-building skills, with the ability to motivate and inspire team
members.
• Excellent communication and interpersonal abilities to interact with clients, technicians, and
other stakeholders effectively.
• Strong problem-solving and decision-making capabilities.
• Proficiency in using Electrical software, scheduling tools, and computer applications.
• Knowledge of safety regulations, codes, and compliance requirements.
• Business acumen and a results-oriented mindset to achieve departmental goals and financial
targets

Experience:
• 3-5 years Electrical Service Manger experience

Click this link to learn more about Crete United:

https://youtu.be/eArEfojheAc

WHAT WE OFFER:

  • Excellent Medical / Dental / Vision insurance package
  • Vacation / PTO
  • Company paid life insurance
  • Long term/ short term disabliity
  • Great work culture with room for advancement within the Relco and Crete networks
  • 401K
  • Gas card. Vehicle reimbursement


About Crete United

Crete United Careers

Joining Crete United presents an unparalleled opportunity to become part of a leading team of professionals dedicated to excellence and innovation. Crete United, known for its robust commitment to growth and diversity, offers a range of job opportunities that cater to various skills and career aspirations.

Explore Career Opportunities

Crete United is actively hiring and offers a variety of positions that challenge and foster professional development. With a culture that thrives on creativity, leadership, and teamwork, the company is an ideal place for those who are driven to excel in their professional lives.

Internship Programs

Start a career with Crete United through comprehensive internship programs designed to give hands-on experience in a dynamic work environment. Internships are a gateway to full-time employment and offer a unique insight into the company’s operations, contributing significantly to personal and professional growth.

Professional Growth and Development

Create United is committed to the professional growth of its team members. The company provides extensive training programs, including leadership development and diversity training, ensuring that every team member has the opportunity to advance their career.

Benefits and Culture

Crete United is proud of its inclusive culture that supports its team members' well-being and professional aspirations. The company offers competitive benefits, fostering a supportive environment where every employee can thrive.

Innovation and Leadership

At the intersection of innovation and leadership, Crete United stands out as a leader in its industry. The company encourages a culture of innovation where new ideas are welcomed and nurtured.

Networking and Professional Development

Crete United believes in the power of networking and encourages its employees to engage in events and activities that enhance their professional networks. These opportunities not only boost career growth but also enhance the company’s collaborative environment.

Join the Team

Crete United is looking for passionate, curious, and innovative individuals to join its team. Explore open positions that match your skills and interests. Create United values solution-driven team players who are eager to contribute to the company’s success.

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Prepare for Your Interview

Aspiring candidates should prepare to discuss how their experiences and skills align with the position they are applying for. Crafting a well-organized resume and preparing for the interview process are crucial steps to securing a position at Crete United. Crete United is not just a company; it's a place where careers are nurtured, and futures are built. Join Crete United and be part of a team that values diversity, innovation, and leadership.
Learn more about Crete United
Industry
Business Services
* Ladders Estimates

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