Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.
What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
Perform hands-on diagnosis, troubleshooting, and repair of complex electronics at the PCB and board level to support KLA products throughout their lifecycle. This role requires strong technical capability in PCBA failure analysis, the ability to work through circuit-level problems with limited design documentation, and close collaboration with senior engineers and cross-functional teams to deliver timely, high-quality repair solutions
Key Responsibilities:
- Diagnose and troubleshoot defective PCBAs using oscilloscopes, multimeters, logic analyzers, and related lab equipment
- Conduct PCBA design analysis (reverse engineering) to understand circuit intent and failure modes, building toward reverse engineering capability
- Troubleshoot PCBA issues with limited or no design documentation, applying critical thinking and systematic debugging techniques
- Perform board-level failure analysis on analog, digital, and mixed-signal circuits, working with senior engineers when issues span sub-system boundaries
- Support the development of board diagnosis, troubleshooting, and repair plans including contributing to approach definition, timeline estimation, and identification of technical dependencies
- Support engineering change orders (ECOs) with technical justification and cross-functional coordination
- Contribute to root-cause analysis and corrective action implementation, with increasing independence on moderate-complexity problems
- Collaborate with cross-functional teams (systems, software, manufacturing, service, supply chain) to support issue resolution
- Support technical engagement with external vendors on issue resolution and repair readiness
- Develop and maintain engineering documentation including test procedures, troubleshooting guides, and repair records.
- Engage with suppliers to train them on board troubleshooting, repair execution trainings
- Communicate progress, findings, and risks clearly to both technical and non-technical stakeholders
- Work effectively with junior and senior team members in a collaborative environment
- Travel for escalations as needed, primarily to Singapore and China
Preferred Qualifications:
- Bachelors or Masters degree in Electrical Engineering, Electronics Engineering, or related discipline
- 7+ years of experience in electronics develop, sustaining engineering, or boardlevel subsystem support
- Demonstrated ability to independently resolve complex board and subsystem level issues
- Strong expertise in analog and digital circuit design principles and handson PCBA troubleshooting
- Proven experience driving rootcause analysis, corrective actions, and ECO execution
- Strong written and verbal communication skills with the ability to influence crossfunctional teams
Minimum Qualifications
- Master's Level Degree and 3 years related work experience; Bachelor's Level Degree and related work experience of 5years; or equivalent work experience
Total Rewards
Base Pay Range: $117,800.00 - $172,800.00 Annually
Primary Location: USA-CA-Milpitas-KLA
KLAs total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviewswhether virtual or in personis not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
