Election Services Supervisor

County of Sonoma, CA

$83K — $101K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in a relevant field.
  • Strong verbal and written communication skills with attention to detail.
  • Ability to work independently and exercise sound judgment.
  • Proven customer service skills, especially in conflict resolution.
  • Experience with research and analysis related to election laws.
  • Proficient in Microsoft Office, including Word and Excel.
  • Ability to adapt to changing priorities during election cycles.

Responsibilities

  • Oversee election operations including the Vote Center and Poll Worker programs.
  • Supervise and evaluate Warehouse and Poll Worker staff performance.
  • Ensure compliance with election procedures and deadlines.
  • Identify and implement enhancements to voter services.
  • Coordinate with different departments for seamless election execution.
  • Collaborate with government and community organizations for effective election processes.

Benefits

  • Competitive total compensation package.
  • Flexible working hours to accommodate election cycles.
  • Opportunity to impact public service positively at a local level.
  • Collaborative work environment focused on improving democratic participation.
Full Job Description
Salary : $83,881.35 - $101,976.68 Annually
Location : Santa Rosa, CA
Job Type: Full-Time
Job Number: 26/07-0267-O
Department: Registrar of Voters Office
Opening Date: 07/23/2026
Closing Date: 8/4/2026 11:59 PM Pacific
Bargaining Unit: 95

Position Information

Starting salary up to $48.86/hour ($101,976/year) and a competitive total compensation package!*

Join a team dedicated to ensuring fair, accurate, and accessible elections while making a meaningful impact through public service.

Join Our Team
The Sonoma County Registrar of Voters Office is committed to providing the highest level of service to the voters of Sonoma County, eliminating barriers to participation in the democratic process, educating youth as to the importance of the democratic process, and assisting candidates, proponents, and opponents of ballot measures and political jurisdictions in a fair and unbiased manner. Within the Office, Election Services Supervisors work closely with the elections management team to ensure staff consistently follow established election procedures. They oversee and support personnel involved in election operations while developing, refining, and implementing processes and procedures that improve efficiency. Additionally, they:
  • Oversee the Vote Center, Warehouse, and Poll Worker programs
  • Supervise Warehouse and Poll Worker staff, including assigning tasks, coaching staff, managing workloads, and evaluating performance
  • Ensure compliance with election deadlines, policies, procedures, and applicable regulations and operational standards
  • Identify and implement opportunities to enhance voter services and improve the overall election experience
  • Coordinate with other sections and divisions within the department to ensure seamless election operations
  • Work with other government organizations (federal, state, and local), community organizations, and outside vendors
As our ideal candidate for this position, you are passionate about election administration and committed to delivering exceptional voter services. You excel at planning and coordinating complex logistics, ensuring people, equipment, supplies, and facilities come together seamlessly to support successful elections. You are also an adaptable, collaborative leader who thrives in a fast-paced environment and has many of the following qualifications:
  • Demonstrated leadership experience, including training, mentoring, and supporting staff
  • Excellent verbal and written communication skills, with strong attention to detail and proofreading abilities
  • An ability to work independently, exercise sound judgment, and seek clarification when needed to ensure accuracy and understanding
  • Strong research and analytical skills, with the ability to interpret election laws, regulations, and evolving best practices
  • Outstanding customer service skills, with experience handling challenging situations using conflict resolution and de-escalation techniques
  • An ability to adapt to changing priorities and perform effectively under pressure, particularly during election cycles
  • Proficiency with Microsoft Office applications, including Word, Excel, and Outlook

It is important to note that this position's hours fluctuate depending upon operational needs during critical election cycles, and work is typically performed in an office and warehouse environment. Due to the nature of the election process, this position requires flexibility to work extended hours, nights, weekends, and holidays during peak election periods. Travel to and from various locations in Sonoma County, such as polling stations, is required.

We are interested in finding the best candidate for our position and will consider any equivalent combination of knowledge, skills, abilities, experience, education, and training to meet the minimum qualifications described below. If you are interested in applying, we encourage you to think broadly about your background and transferable skill set and how they set you up to be the best candidate for this position.

Minimum Qualifications
Experience: Any combination of work experience and training which would provide an opportunity to acquire the knowledge and abilities listed. Normally, four years of increasingly responsible office support work, which includes substantial customer service including one year as a lead worker in an office environment, would provide this opportunity. One year working in an election environment is highly desirable.

Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, formal course work or training in such areas as law and legal documents, management information systems, or electronic data processing is desirable.

License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.
The position advertised on this announcement requires possession of a valid California Driver's License.
Knowledge, Skills, and Abilities
Thorough knowledge of: the California Elections and Government Codes, as well as other applicable laws and ordinances, as they pertain to the conduct of elections and the registration of voters.

Considerable knowledge of: modern office methods and procedures; written and oral communication, including language mechanics, syntax and English composition.

Working knowledge of: the principles of supervision, training and instructional methods and techniques; work flow and data collection needs of the Registrar of Voter's Office; the efficient filing and records management concepts as they relate to both manual and data processing systems; the use of electronic information equipment and specific systems as used within the department.

Ability to: understand, interpret, and apply rules, regulations, ordinances, and state and federal legislation; plan and organize research and statistical work relating to the various aspects of administration and general management matters; effectively communicate orally and in writing, and present conclusions before advisory and policy bodies; effectively supervise the work of technical and clerical employees; carry out departmental policies and procedures; establish and maintain under extensive pressure effective working relationships with staff, election officials and with the public; operate election-related computer equipment and run elections software; understand and follow written and oral instructions; analyze situations and make logical conclusions; compare and check names and numbers accurately and quickly; make arithmetic calculations; use a variety of office equipment such as typewriters, calculators, and personal computers; safely lift and move heavy and bulky objects; maintain accurate records, inventories, files and indexes; prepare reports and correspondence; work long and irregular hours and weekends as assigned.

Selection Procedure & Some Helpful Tips When Applying

  • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
  • You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
  • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
  • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Application submissions require the Supplemental Questionnaire to be completed.

Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Personally identifiable information (PII) is removed from the standard application fields and applicable attachments. This PII blind screening practice redacts a candidate's personal information that could potentially influence or bias the scoring process. Personal information includes the applicant's name, former last name, address, phone number, email, driver's license number, school name, education start and end dates, age, date of birth, gender, and race. This PII blind screening practice helps contribute to a fair and equitable examination process.

Each applicant will be evaluated based on the following criteria:
  • Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to candidates.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the to determine the requirements for this position.

How to Apply

Applications are accepted online at Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job announcement must be received by the time and date specifi

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