Our Ideal Candidate

You are self-motivated, hands-on, and intellectually curious. You are comfortable interacting with people at all levels of the organization. You have the passion and the patience to mentor others and help them become better at their job. You love creating exemplary learning content that benefits external and internal learners.

You customize your delivery style depending on the target audience, and you have the resourcefulness, creativity, strategic thinking, and desire to solve complex educational challenges. You are willing to assume a pivotal role in serving the learning needs of global cross-industry professionals in a key technology forefront. You acknowledge the concerns and unique business challenges of clients, bringing their perspective back into the organization.
About the Role

As a Technical Content Developer, you will design, build, and maintain engaging eLearning content for the BigID University platform. Collaborating with product, enablement, and engineering teams, you will turn complex technical concepts into high-quality videos, self-paced courses, and interactive labs.

We are looking for a self-motivated, intellectually curious creator who can leverage modern AI tools toaccelerate production and drive global adoption of BigID's technology.
What You'll Do

• Content Creation: Design and produce new eLearning content, including videos, self-paced courses, exercise labs, and product demonstrations.
• Content Maintenance: Regularly audit and update the existing learning library to reflect the latest product changes and upgrades.
• Certification Management: Help maintain and evolve BigID University's certification programs to ensure rigorous, high-quality evaluation.
• AI Optimization: Leverage generative AI tools to automate brainstorming, drafting, scripting, and course creation.
• Quality Assurance: Ensure all training materials meet established standards for clarity, accuracy, and brand consistency.

What You'll Bring

• Experience: 3-5+ years developing highly technical software training content or instructional design for enterprise B2B SaaS platforms.
• Technical Savvy: Foundational understanding of data structures, cloud platforms (AWS, Azure, GCP), data catalogs (e.g., Databricks), or data security/privacy fundamentals (PII, GDPR).
• Tool Proficiency: Experience with eLearning authoring tools (Evolve), LMS platforms, and digital media software (Camtasia, Synthesia).
• AI Fluency: Proven experience integrating generative AI tools into the content development lifecycle to optimize production speed.
• Soft Skills: Excellent project management, communication, and collaboration skills; ability to easily interact with stakeholders at all levels.
• Education: Degree in Education, Instructional Design, or a related technical discipline (equivalent professional experience also valued).

You will stand out as a candidate if you have:

• 2+ years of professional experience in data privacy and security domains, ideally in a hands-on role, consulting or business process implementation.
• 2+ years content writing experience, including static slides and hands-on exercises.
• Demonstrable experience as an eLearning Designer, Instructional Designer, or Curriculum Developer in an industry domain.

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don't give up
• Shine - We shine and make it our mission to always stand out

BigBenefits:
Work from home with a global remote-first community
Global Culture Corner
Flexible PTO and Quarterly Volunteer Days
Equity Participation for ALL FT Perm Employees
100% employer-covered medical, dental, and vision options are available to you
Additional insurance benefits like pet insurance and legal assistance
Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave

The annual base salary range is $80,000 - $90,000. Actual salaries will vary and are based on a candidate's qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

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