Job Description:
Job Summary

Responsible for advanced configuration, optimization, and support of clinical applications within the enterprise EHR. Provides subject matter expertise in system design, workflow integration, and troubleshooting complex issues. Ensures alignment with regulatory standards and organizational requirements while mentoring junior analysts and contributing to improvements in system performance and user adoption.

Essential Functions
• Performs advanced design, configuration, and optimization of clinical application workflows.
• Provides subject matter expertise in application build and workflow integration.
• Troubleshoots and resolves complex application issues, conducting root cause analysis and solution design.
• Develops and executes test plans for integrated and regression testing.
• Collaborates with clinicians, governance groups, and IT teams to align enhancements with requirements.
• Maintains detailed documentation of workflows, build standards, and testing results.
• Monitors application performance and compliance with regulatory standards.
• Mentors junior and intermediate analysts in technical skills and best practices.
• Coordinates with vendors to support upgrades, releases, and integrations.
• Performs other duties as assigned.

Education Requirement: Bachelor's degree

Experience Requirement: 5+ years of experience

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures: Epic certification

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 2. Occasional (< 10% of the time)

D. Standing or walking with objects up to 25lbs: 1. Never

E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never

G. Repetitive motion: 4. Regular (> 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 1. Never

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 1. Never

M. Temperature extremes: 1. Never

N. Hazardous chemicals and fumes including waste: 1. Never

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 1. Never

R. Bloodborne/airborne pathogens: 1. Never

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 1. Never

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with regular repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; and occasional lifting, pushing, and/or pulling of objects up to 50 pounds or standing or walking with objects up to 25 pounds. IT

Department:
Cycle Billing

Shift:
Days (United States of America)

Time Type:
Full time

Address:
2201 Lexington Ave

City, State:
Ashland, Kentucky