Keurig Dr Pepper

eCom/OMNI Sr. Manager, Strategy & Operations

Keurig Dr Pepper • $116K — $150K *
Frisco, TX 75034In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Accounting, Finance, or related field; MBA preferred
  • 5+ years of experience in Cold Beverage or Consumer Packaged Goods (CPG)
  • Expert proficiency in Microsoft Excel, Word, and PowerPoint
  • Advanced financial acumen and understanding of accounting practices
  • Proven track record of delivering insights that enhance business performance

Responsibilities

  • Lead eCom/OMNI operations and serve as a centralized contact for NRS fulfillment initiatives
  • Manage end-to-end eCom/OMNI fulfillment processes for grocery retailers
  • Conduct trademark and assortment analysis to support fulfillment centers
  • Ensure accurate POS reporting for account reconciliation
  • Provide analytics to optimize retailer and KDP performance
  • Oversee Master Data setup for OMNI retailers
  • Negotiate agreements with eRetailers for shipping/delivery models

Benefits

  • Medical, Dental, and Vision insurance
  • Paid Time Off including parental leave and sick days
  • 401k plan with company match
  • Tuition Reimbursement
  • Performance-based annual bonus
Full Job Description
Job Overview:

Keurig Dr Pepper continues to advance its eCommerce/OMNI operations and capabilities in the highly dynamic and rapidly evolving online grocery retail industry. This position is a cross-functional career development role on the National Retail Sales Center of Excellence eCom/OMNI Operations team, reporting directly to the Sr. Director, eCom/OMNI Strategy & Operations.

The eCom/OMNI Senior Operations Manager will be primarily responsible for 1) Enabling and expanding the online presence of our KDP portfolio of licensed Trademarks and brands with eRetailers (ie. Amazon.com, Amazon Fresh, Walmart.com, Kroger Ocado, Samsclub.com, etc) and their respective eCom/OMNI modalities (ie. Ship-to-Home, Pick Up and Delivery, Micro Fulfillment and Last mile delivery models). 2) Commercial leadership and operational strategies to enable our eCom/OMNI retailers to maximize our KDP trademarks geographically through our KDP Route-To-Market (RTM) network while maximizing profitable solutions for KDP and its respective licensed RTM bottlers. 3) Advancing our eCom/OMNI growth strategy and a critical role in driving KDP online revenue for prioritized eCom/OMNI retailers and RTM Bottlers.

The candidate will play a strategic role in managing and developing the eCommerce/OMNI strategy, planning, operations and collaboration with our National Retail Sales (NRS) partners and the KDP RTM distribution network for the Cold Beverage portfolio. The candidate will proactively contribute to the progress of the KDP eCommerce/OMNI online business strategies and performance by leading multi-faceted, integrated commercial business solutions for KDP to unlock and scale distribution of our KDP portfolio with eCommerce/OMNI Grocery Retailers and enable a seamless shopping experience to consumers.

Responsibilities:
  • Serves as the primary, eCom/OMNI Operations lead and centralized NRS contact to commercially evaluate, prioritize, develop, manage and implement the KDP eCOM/OMNI Fulfillment initiatives and processes across both internal and external cross functional partners for any given NRS account.
  • Leads and facilitates the eCom/Omni Fulfillment Processes & Commercialization (End-to-end Set Up / Order Management / Reporting & Analytics) for designated eCom/OMNI grocery retailers partnering with supporting KDP Commercial teams
  • Provides in-depth KDP Trademark and assortment analysis and licensing road maps of KDP Route-To-Market (RTM) ecosystem to support and enable eCom/OMNI Retailers Fulfillment Centers to deliver or ship to designated geographic service areas/zip codes.
  • Secures accurate eCom/OMNI eRetailer POS reporting for designated accounts for reconciliation of contractual remuneration payments to KDP RTM Bottlers and Distributors
  • Provides integrated reporting and analytics to measure KDP, retailer and RTM performance, proactively identifying opportunities and addressing challenges to optimize and drive results
  • Leads and initiates Master Data and SAP set up for designated OMNI Retailers and KDP RTM Bottlers and ensures accurate implementation of Master Data pricing updates and uploads.
  • Works with KDP Legal to initiate and negotiate eCom/OMNI agreements with eRetailer's who want to implement shipping and/or delivery fulfillment models where KDP portfolio is delivered into cross franchised licensed territories.
  • Ability to create and deliver customer centric, persuasive selling materials to communicate data driven insights, recommendations for improvements and advancements.
  • Partners with NRS and RTM teams to facilitate discovery and exploration steps for Omni Micro Fulfillment initiatives with current and future Grocery Retailer Accounts to support operations and expansion plans
  • Acts as an invaluable strategic partner to internal stakeholders - Serving as an operational and management source of expertise, advising and partnering to drive continual assessment, advancement and governance of the KDP eCom/OMNI Fulfillment strategy, implementation and scale.


Core Competencies:

  • Strong analytical skills- Expert financial acumen and financial systems knowledge with expert data analytics skills and capabilities; retailer analytics and interpretation; advanced Microsoft office suite capabilities collectively leveraged to deliver targeted success
  • eBusiness acumen - extensive experience or knowledge working with eCommerce and OMNI modalities, i.e. Home Delivery, Click and Collect, and National Ship Pure Play eRetailers and ability to engage, communicate and integrate sales, commercial operations and data analytics capabilities
  • Cross-functional engagement and leadership- proven ability to work within a matrixed organization through influencing and managing relationships effectively and driving results cross functionally, both internally and externally (National Retail Sales, RTM, Finance/Accounting, Supply Chain/Order Management, RGM, Category Management, OMNI Marketing, Legal/Licensing and IT)
  • Proactive planning and communication skills- proven ability and capability to develop supporting commercial tools and playbooks including, but not limited to, Commercial Operations Plans, joint business planning and reviews, eCom/OMNI Retailer and RTM updates, scorecards and sales forecasts supported with concise internal and external communication
  • Strong problem-solving capabilities- proven track record of identifying viable and sound business solutions to complex problems and challenges, in environments with limited, partial and complex data information and ability to think commercially and broadly for implications
  • Work Standards- Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; agile leadership approach that inspires confidence, motivates teammates, and encourages creative problem-solving
  • Driving for Results- High Performance talent setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

Total Rewards:
  • Salary range: USD $116,100.00 - USD 150,000.00
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, and Tuition Reimbursement.
  • Annual bonus based on performance and eligibility

Requirements:

Required Qualifications and Skills:
  • Bachelor's Degree in Business Administration, Accounting, Finance, or related business field (MBA a plus)
  • 5+ years of Keurig Dr Pepper Cold Beverage or related Consumer Packaged Goods (CPG) professional experience
  • Expert/Advanced proficiency in Microsoft Excel, Word and PowerPoint with expert data analytics capabilities with ability to build detailed data analytics and financial models
  • Advanced financial acumen, systems and working knowledge of common accounting practices
  • Demonstrated history of providing insights and recommendations that led to improved business performance results
  • Travel within US (


Preferred Qualifications and Skills:
  • Preferred eCommerce/OMNI knowledge and background within CPG or retail grocery industry
  • Strong negotiating skills
  • Strong Microsoft 365 capabilities
  • Experience with BI programs (Microstrategy, Power BI, Alteryx)

About Keurig Dr Pepper

Keurig is a beverage company that offers a variety of K-Cup pods and single-serve coffee makers. The company provides iced coffee brewers, cappuccino, and latte makers.

Keurig Dr Pepper Careers

Join the vibrant team at Keurig Dr Pepper, a leading beverage company in North America, where innovation, leadership, and diversity thrive. As a powerhouse in the beverage sector, Keurig Dr Pepper offers a plethora of job opportunities that cater to a variety of skills and career aspirations.

Work You’ll Do

At Keurig Dr Pepper, every position contributes to the company's success, from brewing innovation to market leadership. Our team is committed to fostering a culture of growth and professional development, making our company a perfect place for those who are driven to excel in their careers.

Explore Career Paths

Whether you're looking for an internship, full-time employment, or a leadership role, Keurig Dr Pepper provides a dynamic environment where your career can flourish. We are dedicated to hiring talented professionals who are eager to drive our mission of delivering high-quality beverages to consumers globally.

Innovate and Lead

Join a team where innovation is at the core of everything we do. Keurig Dr Pepper is home to a diverse group of forward-thinking professionals who are not only experts in their fields but are also leaders who inspire change and growth within the industry.

Diversity and Inclusion

At Keurig Dr Pepper, we believe diversity fuels innovation. Our commitment to diversity training ensures that all team members have the opportunity to thrive and contribute their unique perspectives. We strive to create an inclusive workplace where everyone feels valued and empowered.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. At Keurig Dr Pepper, you will find a supportive culture that values networking, leadership development, and a work-life balance. We invest in our employees through comprehensive benefits packages and continuous professional development opportunities.

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Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s as committed to your career growth as you are. At Keurig Dr Pepper, we’re not just filling positions—we’re building leaders.

Keurig Dr Pepper Jobs

With a commitment to innovation, leadership, and diversity, Keurig Dr Pepper is more than just a beverage company—it's a place where you can make a difference. Join us in our journey to refresh the world and make a lasting impact.
Learn more about Keurig Dr Pepper
Size
27,500 employees
Market Cap
$51 billion
Industry
Food & Beverages
Net Income
$1.3 billion
Founded
1990
5 Year Trend
+14.5%
Revenue
$11.6 billion
NASDAQ
KDP
* Ladders Estimates

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