Job Title: Dynatrace Consultant
Contractor Work Model: Remote
Security Clearance: Active secret clearance or higher Responsibilities - Expand existing Dynatrace Gen3 deployment to incorporate use cases, such as Teams Observabilty integration, Job Service observability, Self-Service Observability Onboarding Portal, Agentic Workflows Deployment (Dynatrace Intelligence), and NetFlow Observability Integration.
- Act as a Dynatrace subject matter expert, combining product expertise with practical consulting experience
- Partner with customers to understand business and technical objectives and translate them into effective Dynatrace implementations
- Deploy, configure, administer, and maintain Dynatrace environments, including OneAgent, ActiveGates, extensions, and integrations
- Support customer adoption of Dynatrace Gen3 AI capabilities, including AI-driven insights, causation analysis, and automation use cases
- Help customers leverage AI-powered analytics to reduce noise, accelerate root cause analysis, and improve operational efficiency
- Assist in aligning Gen3 AI features with customer workflows such as alerting, remediation, reporting, and decision support
- Educate customers on emerging AI-driven observability capabilities as part of their Dynatrace roadmap
- Onboard applications and services into Dynatrace and ensure effective monitoring of critical business systems
- Design and manage management zones, network zones, dashboards, alerts, reports, and SLAs. Analyze performance, logs, traces, and metrics to troubleshoot and optimize applications, architectures, and operational practices
- Support Grail adoption, including log management onboarding and migration to Dynatrace-native analytics
- Collaborate closely with application, infrastructure, and platform teams to drive adoption throughout the application lifecycle
- Mentor and train customers on Dynatrace best practices and operational maturity
Required Skills - 2+ years of hands-on experience as a Dynatrace engineer or consultant
- Dynatrace Associate certification (or equivalent experience), with the ability to quickly attain Professional level
- Proven experience deploying, managing, and supporting Dynatrace environments
- Strong understanding of Dynatrace architecture, best practices, and core capabilities
- Hands-on expertise with OneAgent and ActiveGate deployment, troubleshooting, and extensions
- Experience creating and managing management zones, dashboards, alerts, and reports
- Experience analyzing performance data across applications, systems, and networks
- Grail and Dynatrace log management experience or foundational knowledge
- Strong consultative skills with the ability to engage both technical and non-technical stakeholders
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
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