DSHS HCLA Social and Health Program Consultant 4

State of Washington$78K — $105K *
US-AnywhereRemote in Washington, DC
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in social work, health or social science, public administration, or related field with 5 years of relevant professional experience; OR a Master's degree with 4 years of experience; OR equivalent experience in related positions.
  • Knowledge of Washington State Medicaid policies affecting long-term care.
  • Experience with relevant systems including the CARE tool and ProviderOne.
  • Proficient in Microsoft Office Suite for collaboration and training.
  • Strong understanding of current adult learning training methods.

Responsibilities

  • Plan and manage long-term care development projects regionally.
  • Provide training and support to social services staff.
  • Conduct audits to assess quality and identify training needs.
  • Develop and deliver training to address identified deficiencies.
  • Participate in committees and workgroups for program consultation.
  • Facilitate case reviews and staff consultations.
  • Travel throughout the region to conduct field training and support.

Benefits

  • Flexible and hybrid work options.
  • 5% premium pay for King County employees.
  • Eligibility for a free ORCA card for public transportation.
  • Opportunity to influence and shape long-term care services in your community.
Full Job Description
Salary: $6,542.00 - $8,801.00 Monthly
Location : Multiple Locations - Western Washington, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Dept. of Social and Health Services
Opening Date: 09/09/2026
Closing Date: 9/23/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
Are you passionate about supporting social services staff and ensuring the highest quality of care for our community? Join our Home and Community Living Administration as we improve long-term care services through consultation, training, and quality assurance. Take the next step in your career and help shape the future of long-term care services in our region. In this job, you'll provide training, consultation and support to regional social services staff and conduct quality assurance audits of their work. You'll assist in the development of plans to address deficiencies identified through the auditing process and provide necessary training. This job includes a flexible office location anywhere in King, Snohomish, Skagit, or Whatcom counties. This job entails regular travel throughout these counties as you'll support the onboarding and training of new and existing social services staff across this area.

Note: King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.

Some of what you'll do
  • Plan, lead, develop, and manage long-term care development projects in the region.
  • Provide individual and group training and systems support for new and existing social services staff throughout the region.
  • Conduct regional quality assurance review activities and identify areas of deficiency and subsequent training needs; develop training to remedy identified issues.
  • Develop, coordinate, and provide technical consultation and training to ensure compliance with program requirements, policies, and procedures.
  • Participate on task forces, committees, and workgroups to provide program information and consultation services related to long term care services.
  • Provide case staffing and reviews with field staff and managers.
  • Periodic travel throughout the region to conduct training and shadow social services staff in the field.

We're looking for those with

A bachelor's degree in social work, a health or social science, public administration, or a related field; and 5 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

Or,

A master's degree in social work, a health or social science, public administration or a related field; and 4 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

Or,

One year of experience as a Social and Health Program Consultant 3 or equivalent.

Or,

Two years of experience as a Social and Health Program Consultant 2 or equivalent.

Or,
A combination of professional/practical hands-on experience of nine to ten years in planning, administering, developing, or delivering social, financial, health or chemical dependency treatment services programs.

Note: A degree in Social Work must be from an educational program accredited by the Council on Social Work Education.

Desired
  • Knowledge of Washington State Medicaid long-term care related policies and procedures; ability to interpret and apply laws and regulations into training and consultation provided to social services staff.
  • Knowledge of Home and Community Services programs administered by the DSHS Home and Community Living Administration that may affect our client population.
  • Experience regarding the CARE tool, ProviderOne system, ACES system, Barcode System, and the LTC Quality Assurance process.
  • Strong working knowledge of the Microsoft Suite, including Teams, Outlook, PowerPoint, Excel and Word for team collaboration and training.
  • Knowledge of current training methods and techniques for adult learners.


If you have questions about the application process, email the recruiter, Chris at and reference 07201 as the subject.
Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

About State of Washington

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