DSHS FTAA IT Project Management Manager

State of Washington$109K — $147K *
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12 years of progressively responsible experience in health record management
  • 2 years of recent experience with DIT systems like ACES and eJAS
  • 3 years of experience as an IT Project Manager leading a scrum team
  • Expertise in Agile principles for product development
  • Strong knowledge of user-centered design principles

Responsibilities

  • Lead a large scrum team in project development
  • Develop and prioritize project features and stories
  • Manage all stages of product development
  • Identify and resolve product issues timely
  • Streamline and enhance staff and consumer experiences
  • Oversee the Product Roadmap in alignment with HCMACS
  • Conduct performance reviews and support team growth

Benefits

  • Collaborative work environment
  • Professional development opportunities
  • Leadership and mentorship roles
  • Ability to influence statewide policies
  • Engagement with diverse audiences on complex ideas
Full Job Description
Salary : $109,512.00 - $147,264.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Job Number:
Department: Dept. of Social and Health Services
Division: FTAA
Opening Date: 09/21/2026
Closing Date: 9/28/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
We are seeking an experienced and dynamic IT Project Management Manager to join our team at the Finance, Technology, Analytics, and Accounting Administration (FTAA) and Division of Enterprise Technology (DIT). Specifically, you will be the Electronics Health Records (EHR) Project Manager - where you will be the subject matter expert on EHR and ensure successful development from start to finish.

In this role you will be accountable for quality and completion of product and product-related projects, tasks, campaigns and initiatives. You will also lead, manage and support a team of Epic App Analysts, Business Analysts, and Revenue analysts within the Health Care Management and Coordination Systems (HCMACS) organizational structure to ensure quality and timeliness.
Some of what you will do:
  • Lead and direct a large scrum team
  • Develops, articulates, and prioritizes features, stories, epics and themes
  • Leads all stages of development through active participation in each phase of the product
  • Identify product issues and work to triage, escalate, and resolve
  • Streamline and lead the transformation of the staff and consumer experience for DSHS, addressing regulatory
    and/or legislative policy requests
  • Manage the Product Roadmap for the DSHS in alignment with HCMACS
  • Lead DSHS collaboration efforts to align with the HCMACS and other agencies to determine priorities and activities
  • Conduct performance reviews, direct employee work, and support team growth for individuals that this job
    supervises
  • Provide leadership, guidance, and mentorship to a team of six product/project staff, ensuring their professional
    development and effective performance
  • Foster a collaborative culture

Who should apply?
Those with twelve years progressively responsible experience, with statewide authority and impact, consulting with and providing expert level advice to organization leadership regarding the administration of health record management and administration. This includes developing and implementing state policies and operational procedures which are informed by state and federal policies and regulations. Two years of experience within the last three years with DIT systems, particularly ACES, eJAS, Barcode, and Washington Connection.

AND

At least three years of the aforementioned professional experience should include experience serving in the role of IT Project Manager, leading a scrum team in product development using Agile principles and process, or analysis of technical and functional specifications and design, and the gathering and documentation of business requirements for system change requests.
What we're looking for:
  • Deep domain knowledge
  • Experience implementing an EHR system
  • Demonstrated ability to collaborate effectively with multiple business partner teams
  • Knowledge of user-centered design principles
  • Demonstrated experience in creative thinking; ability to integrate abstract concepts and present
    complex ideas effectively with diverse audiences
  • Experience coordinating executive level work without direct supervisory authority to do so
  • Progressively responsible experience in developing measurable goals and targets, and monitoring
    product performance and progress
  • Proficient in Microsoft Office tools, including SharePoint


Please include the following:
  • Current chronological resume
  • A cover letter explaining why you are interested in the job, your skills, and experience that makes you the best person for the job.
  • Three professional references with current contact information
Questions? Please contact and reference #07773.

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