Must Have Technical/Functional Skills

Disaster Recovery Planning & Governance
• Strong experience in enterprise Disaster Recovery planning, governance, and program coordination.
• Good understanding of Business Continuity Management, BCP/DR lifecycle, IT service continuity, and resilience frameworks.
• Ability to define, track, and report DR KPIs such as RTO, RPO, test effectiveness, readiness score, audit gaps, and remediation status.
• Experience preparing DR dashboards, governance reports, executive summaries, and readiness/compliance packs.

DR Strategy, Architecture & Resilience
• Ability to develop and maintain enterprise DR frameworks, standards, operating models, and recovery methodologies.
• Experience conducting application, infrastructure, data flow, and dependency assessments across business-critical services.
• Good knowledge of DR solutions across on-premises, cloud, and hybrid environments including AWS, Azure, and GCP.
• Ability to recommend resilience improvements for critical business services and support multi-year DR roadmap initiatives.

Recovery Planning, Documentation & Runbooks
• Hands-on experience creating and maintaining DR plans, runbooks, SOPs, recovery procedures, escalation matrices, and communication templates.
• Ability to maintain application-to-infrastructure dependency mapping, DR asset inventory, and recovery ownership matrix.
• Experience coordinating periodic reviews and updates of DR documentation with application, infrastructure, security, and business teams.

DR Testing, Recovery Validation & Exercises
• Experience planning and coordinating tabletop exercises, simulation drills, partial failover testing, and full-scale recovery testing.
• Ability to validate RTO and RPO compliance during exercises and document test outcomes, risks, gaps, and remediation actions.
• Experience coordinating failover and failback activities with infrastructure, application, cloud, backup, network, and security teams.

Incident Response, Risk & Compliance
• Experience supporting DR activation during major incidents, disasters, cyber events, ransomware scenarios, regional disruptions, and infrastructure failures.
• Ability to coordinate command center activities, recovery milestones, stakeholder updates, and executive/customer communication during recovery events.
• Good understanding of IT risk assessments, audit evidence preparation, compliance reporting, and readiness assessment support.
• Familiarity with ISO 22301, SOC, HIPAA, PCI-DSS, ITIL practices, change management, incident management, and major incident recovery.

Required Technical Skills
• Disaster Recovery Planning & Governance; Business Continuity Management (BCP/DR); Enterprise Infrastructure Recovery.
• Cloud DR across AWS, Azure, and GCP; backup and recovery technologies; replication technologies; DR testing and validation.
• ITIL Service Continuity Management; risk assessment and compliance; recovery runbook development; infrastructure and application dependency mapping.
• Change management; executive reporting and governance; incident management and major incident recovery; regulatory compliance exposure.

Roles & Responsibilities

DR Governance & Program Management
• Lead and coordinate enterprise DR governance activities.
• Define and monitor DR KPIs including Recovery Time Objective (RTO), Recovery Point Objective (RPO), DR testing effectiveness, and compliance/audit metrics.
• Develop and maintain DR governance dashboards and executive reports.
• Drive compliance with organizational policies, regulatory requirements, and industry standards.

Disaster Recovery Strategy & Architecture
• Develop and maintain enterprise Disaster Recovery frameworks, standards, and methodologies.
• Support multi-year DR roadmap initiatives and technology modernization programs.
• Conduct infrastructure and application dependency assessments.
• Evaluate DR solutions across on-premises, cloud, and hybrid environments.
• Recommend resilience improvements for critical business services.

DR Planning & Documentation
• Develop and maintain DR plans for critical applications and infrastructure.
• Create and standardize runbooks, SOPs, recovery procedures, and escalation matrices.
• Coordinate periodic reviews and updates of DR documentation.
• Maintain application-to-infrastructure dependency mappings and DR asset inventories.

DR Testing & Recovery Exercises
• Plan and coordinate DR exercises including tabletop exercises, simulation drills, partial failover testing, and full-scale recovery testing.
• Validate RTO and RPO compliance during exercises.
• Lead post-test reviews and remediation tracking.
• Coordinate failover and failback activities with infrastructure and application teams.

Incident Response & Recovery Coordination
• Support DR activation during major incidents and disasters.
• Coordinate cross-functional recovery teams and command centre activities.
• Track recovery milestones and communicate status updates to key stakeholders.
• Provide executive and customer communication during recovery events.

Risk, Audit & Compliance
• Coordinate IT risk assessments related to DR and resiliency.
• Support internal, customer, and regulatory audits.
• Provide DR evidence, compliance reports, and readiness assessments.
• Track remediation of identified gaps and risks.

Vendor & Stakeholder Management
• Collaborate with cloud providers, data centre teams, infrastructure vendors, and third-party service providers.
• Coordinate vendor participation in DR testing and recovery events.
• Manage stakeholder communications across executive, operational, and technical teams.

Continuous Improvement & Training
• Drive lessons learned from incidents and DR exercises.
• Identify opportunities for improving resiliency and recovery capabilities.
• Conduct DR awareness and training sessions for technical and business teams.
• Expand recovery scenarios covering cyber incidents, ransomware, infrastructure failures, and regional disruptions.

Salary Range: $100,000 -$110,000 year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & C ertification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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