Job Description

In the assigned Job Role of Domain Consultant 2, your Area Of Responsibility will be as below:
• Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
• Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation

Your contribution to the team:
• A collaborative spirit and excellent communication skills.
• Strong analytical and coordination skills with a focus on process optimization
• A knack for creating detailed process maps and technical documentation with domain specialization
• Proactive approach to in conducting benchmarking studies and product research
• Familiarity with system implementation, configuration, and maintenance
• Effective collaboration and communication abilities with cross-functional teams

Required Skill and Experience
• Strong Product Management / Program Management experience with technology products, platforms, or developer-focused initiatives.
• Experience analyzing developer satisfaction, onboarding effectiveness, usability, adoption, and productivity metrics.
Understanding of Platform Engineering and Cloud-Native Development environments.
• Ability to translate developer feedback and user insights into actionable product requirements, backlog items, and roadmap priorities.
• Experience defining, measuring, and reporting KPIs, OKRs, adoption metrics, satisfaction scores, and productivity outcomes.
• Expertise in pilot planning, experimentation, rollout management, and operationalization of improvements.
Strong stakeholder management, facilitation, communication, and cross-functional collaboration skills.
• Experience supporting product launches, developer communications, change management, and adoption programs.

Preferred Skill and Experience
• Experience with Developer Experience (DX), Developer Productivity, and Internal Developer Platforms (IDP).
• Familiarity with GitLab CI/CD, Developer Portals, Software Templates, and modern developer tooling.
• Strong knowledge of Product Discovery, User Research, Experimentation Frameworks, and Design Thinking methodologies.
• Experience supporting digital transformation, platform modernization, and engineering enablement initiatives.
Knowledge of developer workflow optimization, continuous improvement processes, and data-driven product decision-making.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off