Document Systems Specialist

Maverick Power

$80K — $95K *
Plano, TX 75025In-Person
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in technical communication, mechanical, or manufacturing fields with increasing responsibilities.
  • Bachelor's in Technical Communication, Engineering, or related field (or equivalent experience).
  • Fluent in English, with proven skills in documentation architecture and knowledge management.
  • Experience with XML and HTML.
  • Familiarity with SharePoint for document management and collaboration.
  • Ability to interpret complex technical data into clear documentation.
  • General knowledge of ISO and electrical standards.

Responsibilities

  • Establish and enforce organization-wide documentation standards and best practices.
  • Lead collaborative review sessions to ensure high-quality documentation outcomes.
  • Direct end-to-end documentation programs aligned with business objectives.
  • Govern the lifecycle for operational documents, including Standard Operating Procedures.
  • Develop and maintain high-impact technical documentation compliant with regulations.
  • Act as a subject matter expert on documentation strategy and process improvements.
  • Make independent decisions on documentation processes that significantly affect operations.

Benefits

  • Opportunity for hands-on involvement in R&D initiatives and system evaluations.
  • Influence operational efficiency and regulatory compliance through documentation strategies.
  • Serve as a trusted advisor to leadership on documentation practices.
  • Work in diverse environments from offices to manufacturing floors, gaining versatile experience.
Full Job Description
Onsite:
Travel: 0%

About the Role:

This role requires advanced expertise in technical communication, documentation systems, and business process design. The position is responsible for governing documentation strategy, standards, and systems across the organization. The individual exercises independent judgment and discretion on matters of significance, including documentation architecture, tooling decisions, and process improvements that impact business operations. This role is crucial for building and maintaining customer relationships by providing high quality documentation and governing standardized business practices. The primary duty of this role is the strategic oversight and governance of documentation systems and processes; document development is performed as an extension of this responsibility. The focus area for this role has a high-impact on quality management and production operation.

As part of the Research and Development Department, this role plays a key part in evaluating, selecting, and implementing documentation tools and systems, as well as influencing product and operational processes through documentation strategy.

Key Responsibilities:
  • Work independently with little to no supervision.
  • Establish, govern, and enforce organization-wide documentation standards, policies, and best practices.
  • Lead review sessions and direct collaboration resulting in the highest product quality outcome.
  • Own and direct end-to-end documentation programs, including scope definition, prioritization, and strategic alignment with business objectives.
  • Own and govern the lifecycle for operation documentation such as Standard Operating Procedures, Work Instructions, and Manuals.
  • Develop complex, high-impact technical documentation that requires interpretation of engineering data, independent judgment, and alignment with business and regulatory requirements.
  • Act as a subject matter expert and internal consultant to business units on documentation strategy and process improvement.
  • Serve as a trusted advisor to leadership and cross-functional teams, influencing business processes and operational strategy through documentation expertise.
  • Own documentation lifecycle management, ensuring compliance, usability, and efficiency.
  • Own and govern documentation libraries and systems, including structure, access, and optimization for business use.
  • Influence cross-functional decision-making related to documentation, tools, and workflows.
  • Drive documentation strategies and process improvements that directly impact operational efficiency, regulatory compliance, and product quality.
  • Participate in R&D initiatives, including testing, evaluation, and implementation of new systems.
  • Review and approve documentation for accuracy, consistency, and compliance, with authority to require revisions and enforce standards.
  • Make independent decisions regarding documentation architecture, tools, and processes, with outcomes that significantly impact business operations.
  • Perform work that is predominantly intellectual and varied in nature, requiring consistent exercise of discretion and independent judgment.

Qualifications:
  • Minimum of 5 years of experience in a technical, mechanical, manufacturing, Quality team or related field, with demonstrated progression in responsibility.
  • Bachelor's degree in Technical Communication, Engineering, or a related field (or equivalent advanced experience).
  • English speaking.
  • Demonstrated expertise in documentation architecture, information design, or knowledge management systems.
  • XML or HTML experience.
  • SharePoint.
  • Advanced ability to interpret complex engineering and technical data and translate into structured, compliant documentation.
  • General knowledge of ISO and other electrical standards.

Preferred Qualifications:
  • MS office products. (Word, Excel, Power Point, Visio)
  • Adobe Acrobat
  • Knowledge and understanding of Technical Writing concepts
  • Manufacturing processes and tool or system usage
  • Manufacturing quality team experience
  • Technical and mechanical knowledge of low and medium voltage electrical equipment.

Physical Requirements:
  • Must be able to lift up to twenty-five pounds at a time.
  • Prolonged periods sitting, standing, walking, and performing repetitive tasks.
  • Prolonged periods standing on the manufacturing floor and sitting at a desk and working on a computer.
  • Must have vision correctable to 20/20 and be able to wear required PPE (hard hat, safety glasses, boots, gloves, etc.).

Work Environment:
May work in various settings at the Maverick Power facilities, in offices, in multiple shops, and in commercial buildings. Maintaining the same position or posture while performing tasks and sitting for prolonged periods. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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