Bachelor's degree in Business Administration, Information Management, Engineering, Quality Management, or related field
5+ years of experience in document control, records management, or quality systems
3+ years of leadership or supervisory experience
Experience with enterprise-level document management systems
Strong communication, leadership, and organizational skills
Responsibilities
Lead and manage enterprise-wide document control and records management systems
Develop and enforce document control policies, procedures, and governance standards
Ensure compliance with regulatory, legal, and internal requirements
Oversee document lifecycle processes, including creation, storage, retrieval, and archiving
Drive continuous improvement in document management systems and processes
Collaborate with cross-functional teams to support business operations and risk management
Train and mentor team members on document control practices and systems
Benefits
Core values focused on empowered service and employee safety
Emphasis on selfless leadership and employee development
Strategic reinvestment in company growth and employee success
Culture promoting respect, acceptance, and diversity
Full Job Description
Document Control Manager
Key Responsibilities
Lead and manage enterprise-wide document control and records management systems
Develop and enforce document control policies, procedures, and governance standards
Ensure compliance with regulatory, legal, and internal requirements
Oversee document lifecycle processes, including creation, storage, retrieval, and archiving
Drive continuous improvement in document management systems and processes
Collaborate with cross-functional teams to support business operations and risk management
Train and mentor team members on document control practices and systems
Manage and optimize electronic document management systems (EDMS)
Travel requirement: Up to 25%
Qualifications
Required:
Bachelor's degree in Business Administration, Information Management, Engineering, Quality Management, or related field
5+ years of experience in document control, records management, or quality systems
3+ years of leadership or supervisory experience
Experience with enterprise-level document management systems
Strong communication, leadership, and organizational skills
Preferred:
Professional certifications in document control, quality, or records management
Familiarity with ISO standards and regulatory frameworks
Advanced proficiency in EDMS platforms and Microsoft Office tools
At Ergon Inc., we live by our core values:
Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership.
Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically.
Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships.
