Trilogy Health Services, LLC

Division Director of Human Resources

Trilogy Health Services, LLC$90K — $120K *
Novi, MI 48375In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5-8 years of HR experience
  • Strong knowledge of federal and state employment laws
  • Preferred certifications: SHRM-CP, SHRM-SCP, PHR, or SPHR
  • Ability to handle complex employee relations matters

Responsibilities

  • Serve as a strategic HR advisor to senior leadership
  • Provide guidance on employee relations issues
  • Lead and conduct complex investigations related to HR matters
  • Prepare detailed investigation reports and ensure resolutions
  • Partner with leadership on compliance and risk management
  • Design and deliver tailored HR training programs
  • Support employee engagement and retention initiatives

Benefits

  • Competitive salaries with weekly pay
  • 401(k) Company Match
  • Mental Health Support Program
  • Student Loan Repayment and Tuition Reimbursement
  • Health, vision, dental & life insurance starting from the first month after hire
  • First-time homebuyers' program
  • HSA/FSA options
Full Job Description
POSITION OVERVIEW

Job Summary
The Division Director of Human Resources provides strategic leadership and oversight of human resources initiatives across assigned divisions and business areas. This role serves as a trusted advisor and primary HR partner to senior and campus/location leadership, ensuring consistent, compliant, and effective employment practices. The Division Director of Human Resources leads employee relations strategy, workplace investigations, and policy application while supporting retention, engagement, and culture initiatives. In addition, this position designs and delivers operational and leadership training to strengthen leadership effectiveness and support organizational goals.

Roles and Responsibilities
• Serves as the primary human resources partner to senior and campus/location leadership, providing strategic guidance on policy application and ensuring consistent, compliant HR practices across the organization.
• Advises leaders on employee relations matters including coaching, counseling, corrective action, performance management, suspensions and terminations.
• Leads and conducts complex employee relations investigations, including discrimination, harassment, retaliation, and matters involving regulatory agencies (e.g., EEOC, DOL).
• Conducts thorough witness interviews, prepares clear, concise, and well documented investigation reports, and ensures timely and appropriate resolution of cases.
• Partners with campus/location and divisional leadership to address compliance concerns and advises on organizational risk.
• Provides guidance on and assistance with mediation and conflict resolution.
• Designs and delivers HR, operational, and leadership training aligned with organizational needs and goals.
• Provides individual and group coaching to leaders to strengthen leadership capability, performance, and professional growth.
• Supports campus/location employee engagement initiatives, including action planning and progress toward organizational goals.
• Partners with leaders to support retention strategies tailored to campus/location needs.
• Leverages data, trends, and insights to identify risks and opportunities and to support improvements in culture, engagement, and outcomes.
• Demonstrates strong working knowledge of federal and state employment laws and regulations.
• Other duties as assigned.

Qualifications
Education: Bachelor Degree
Experience: 5-8 years

Licenses and Certifications
SHRM-CP, SHRM-SCP, PHR, or SPHR preferred

Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

LOCATION

US-MI-Novi

Trilogy Health Services

41795 Twelve Mile Road

Novi

MI
BENEFITS
• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyers' program
• HSA/FSA
• And so much more!

About Trilogy Health Services, LLC

Trilogy Health Services, LLC is a leading provider of health care services in the United States. The company operates a network of senior living communities that offer a range of services including independent living, assisted living, and memory care. Trilogy Health Services is committed to providing high-quality care to its residents and has a strong focus on innovation and technology. The company has a team of experienced professionals who work closely with residents and their families to understand their needs and provide customized care. Trilogy Health Services has a strong presence in the Midwest and has been expanding its operations in recent years.
Learn more about Trilogy Health Services, LLC
Size
15,000 employees
Industry
Net Income
$120 million
Founded
1997
5 Year Trend
+10%
Revenue
$1.5 billion
NASDAQ

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