Position SummaryThis position is responsible for driving and supporting sales activities in a predefined region of Calgary, Edmonton & surrounding areas including building, supporting and growing strong customer relationships with existing and new customers by offering professional, effective and efficient solutions that meet customer needs, and established sales objectives and targets. Participates in driving a growth culture and high performing sales team by ensuring continuous improvement and evolution, resulting in superior service to our customers.
Work Location:This position is based in Calgary, AB.
Key Responsibilities:- Develop, manage, and grow a robust sales pipeline through prospecting, relationship development, referrals, networking, and market engagement activities while driving sales growth within the assigned territory
- Conduct regular territory planning and market mapping activities to identify high-potential accounts, influencers, projects, and referral sources
- Build and maintain strong relationships with architects, builders, developers, contractors, and other industry influencers through regular engagement, educational presentations, and networking activities.
- Promote and sell products to Architects, Designers, Builders, Contractors, and direct to homeowners
- Drive growth within assigned territory against established targets (units sold, booked orders, margins) on a monthly/quarterly/annual basis
- Offer prompt, professional, effective, and efficient solutions to customer inquiries
- Provide quotations, technical support, literature, and other support/materials for customers
- Develop new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions
- Conduct showroom product presentations with existing and prospective customers
- Follow and be accountable for the established sales process, including but not limited to:
- Lead Creation/Tracking
- Develop new business
- Collecting project information to provide right product/quote
- Quote creation & presentation
- Ongoing tracking of quotes & follow up
- Site visits as required
- Operate collaboratively with assigned Project Managers ensuring superior customer experience
- Serve all customers, prospects and industry influencers with best-in-class service, product knowledge
- Ongoing reporting of:
- Sales Activity within assigned system (weekly)
- Lead & Contact maintenance within CRM (ongoing)
- Expenses (monthly)
- Industry activity (ongoing)
- Sales forecasts (ongoing)
- Project progress worthy of marketing's attention for content used in social media/marketing collateral
- Operate collaboratively with other departments to ensure smooth internal customer hand off, including but not limited to:
- Inside Sales Team
- Warranty & Maintenance Team
- Install Team
- Engineering Department
- Marketing
- Participate in Trade Shows and Events as needed
- Support new employee on-boarding, training and development
- Other duties as required
Qualifications & ExperienceBehaviours Service Excellence
- Actively listens and demonstrates an understanding of diverse needs and fosters effective two-way communication. Shows flexibility, adaptability and seeks mutually beneficial solutions. Creates opportunities to communicate and develops strategies and action plans that reflect in-depth understanding and assessment of service issues and associated risks.
Prospecting and Commercial Drive
- Consistently creates opportunities through proactive prospecting, relationship-building, and market engagement. Demonstrates a strong hunter mentality, taking ownership of building and maintaining a healthy pipeline. Shows persistence and intensity in pursuing leads, overcoming objections, and advancing opportunities to close. Resourceful, self-directed, and willing to go beyond standard approaches to win business and deliver growth.
Results Orientation
- Focuses strongly on achieving agreed outcomes and ensures key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.
Integrity & Sincerity
- Inspires trust and supports others through own authenticity and following up on commitments. Maintains high ethical standards both personally and professionally. Shows consistency among principles.
Problem Solving
- Draws parallels across situations and contexts; Divides problems into their individual elements; Develops several explanations or alternatives; Separates the core of a problem from its symptoms and can identify cause and effect.
Mindset, Skills & Education- Energetic, eager, tenacious
- Post-secondary education
- Minimum of three (3) to five (5) year experience in a similar role
- Knowledge of industry products ideal
- Demonstrated sales and business development experience, ideally within the industry
- Consistently meets deadlines in a fast-paced work environment and works effectively within time constraints
- Strong ability to work independently to efficiently manage assigned territory and accounts
- Ability to develop and maintain strong customer and internal relationships
- Demonstrated initiative and ability to work in a collaborative team-based environment
- Demonstrated ability to comfortably interact with customers and business stakeholders and provide clear, concise verbal and written communication
Why Work with Us?- Highly competitive, uncapped commission plan designed to reward performance
- Be part of a global, publicly traded company with a meaningful mission
- Competitive compensation
- Competitive salary with medical and dental benefits.
- Opportunities for learning, development, and career growth
- Work with a collaborative and inclusive team that values innovation and integrity
- Make a difference by helping people access a better quality of life
Hiring steps 1. Pre-screening with HR
2. Virtual Interview with hiring manager/ Interview panels
3. In-person Interview and facility tour
4. Background check and offer
