3-5+ years of multi-unit retail management experience preferred
Experience in thrift, resale, discount, off-price, or high-volume retail
Proven ability to manage and develop Store Managers
Strong understanding of sales, payroll, expenses, and profit-and-loss performance
Excellent leadership, communication, organization, and problem-solving skills
Ability to identify operational problems and take decisive corrective action
Comfortable in a fast-paced, high-volume retail environment
Willingness to travel regularly between store locations
Responsibilities
Lead and support Store Managers across multiple retail thrift locations
Recruit, train, coach, and develop strong management teams
Monitor payroll, labor productivity, expenses, and other key operating metrics
Ensure stores maintain excellent merchandising, pricing, cleanliness, and customer service standards
Conduct regular store visits and identify opportunities to increase sales and productivity
Manage inventory processes, shrink control, loss prevention, and safety standards
Analyze store performance and develop action plans for underperforming locations
Ensure company policies and operational procedures are consistently followed throughout the district
Benefits
Paid Time Off including holidays, sick and vacation
Medical benefits
Vehicle and fuel allowance
Cell phone and laptop
Bonus program after 6 months of employment
Full Job Description
We are seeking an experienced, energetic, and results-driven District Manager to oversee multiple high-volume thrift retail locations. This is a hands-on leadership position for a company with 3 locations and expanding in the New England area.
The successful candidate will be visible in the stores, work closely with management teams, recognize opportunities quickly, and follow through until results are achieved.
This position is ideal for an experienced retail leader who enjoys developing people, improving operations, growing sales, and building successful stores.
Work Location: In person at our offices in Natick, MA with travel to store locations
Key Responsibilities
Lead and support Store Managers across multiple retail thrift locations
Recruit, train, coach, and develop strong management teams
Monitor payroll, labor productivity, expenses, and other key operating metrics
Ensure stores maintain excellent merchandising, pricing, cleanliness, and customer service standards
Conduct regular store visits and identify opportunities to increase sales and productivity
Manage inventory processes, shrink control, loss prevention, and safety standards
Analyze store performance and develop action plans for underperforming locations
Ensure company policies and operational procedures are consistently followed throughout the district
Requirements
Qualifications
3-5+ years of multi-unit retail management experience preferred
Thrift, resale, discount, off-price, or high-volume retail experience is highly desirable
Proven ability to manage and develop Store Managers
Strong understanding of sales, payroll, expenses, productivity, and profit-and-loss performance
Excellent leadership, communication, organization, and problem-solving skills
Ability to identify operational problems and take decisive corrective action
Comfortable working in a fast-paced, high-volume retail environment
Ability to travel regularly between assigned store locations
Benefits • Paid Time Off including holidays, sick and vacation • Medical benefits • Vehicle and fuel allowance • Cell phone and laptop • Bonus program after 6 months of employment
