Hands-on understanding of ready-mix operations is strongly preferred
Proven experience in dispatch and logistics management
Working knowledge of plant maintenance including welding and plumbing
Experience in customer service and relationship management
Comfortable using Microsoft Office and dispatch software
Strong background in construction or project management is a plus
Responsibilities
Oversee daily production and maintenance across multiple ready-mix concrete plants
Guide dispatch teams for optimal scheduling and on-time delivery
Ensure effective execution of preventative maintenance programs
Build and maintain strong customer relationships, addressing concerns professionally
Use technology to analyze performance data and monitor KPIs
Coach and develop high-performance teams within the plants
Enforce safety and quality standards while ensuring compliance with regulations
Monitor budgets and operational data to drive financial performance
Benefits
Comprehensive health insurance
401(k) plan with company match
Paid time off and holidays
Continuous training and professional development
Opportunities for career advancement
Full Job Description
Your Mission & Key Responsibilities
Lead Multi-Plant Operations: Oversee daily production, dispatch, maintenance, and delivery functions across multiple ready-mix concrete plants. Ensure operational efficiency, cost control, and consistent execution.
Master Dispatch & Logistics: Guide dispatch teams to optimize scheduling, routing, and on-time delivery. Balance customer needs with operational capacity in real time.
Drive Plant Maintenance Excellence: Ensure preventative maintenance programs are executed effectively. Oversee plant upkeep-including welding, electrical, and plumbing systems-to minimize downtime and protect operational continuity.
Champion Customer Success: Build and maintain strong customer relationships. Address concerns quickly and professionally, always with a solutions-oriented mindset.
Leverage Technology: Use dispatch systems, reporting tools, Microsoft Office, and operational software to analyze performance data, monitor KPIs, manage costs, and drive informed decision-making.
Build & Develop High-Performance Teams: Coach and mentor plant managers, supervisors, drivers, and dispatch personnel. Foster a culture of accountability, growth, and continuous improvement.
Own Safety & Quality Standards: Embody and enforce SRM's 5 Principles: Safety, Quality, Kindness, Cleanliness, and being a Go-Getter. Ensure compliance with DOT, environmental, and company standards across your district.
Drive Financial Performance: Monitor budgets, material costs, labor efficiency, equipment utilization, and district profitability. Turn operational data into actionable improvements.
What Sets You Apart
Concrete / Ready Mix Experience (Preferred): Hands-on understanding of ready-mix operations, batching, delivery logistics, and plant functionality is strongly preferred.
Dispatch & Operational Leadership: Proven experience managing dispatch, logistics, or high-paced operations where coordination and timing are critical.
Maintenance Knowledge: Working knowledge of plant maintenance, including welding, electrical systems, and plumbing infrastructure. Ability to lead preventative maintenance efforts and oversee repairs.
Strong Customer Service Background: Experience building and maintaining client relationships, resolving challenges, and representing operations in a professional and solution-driven manner.
Tech-Savvy & Data-Driven: Comfortable using Microsoft Office, dispatch software, reporting systems, and digital tools to manage performance and communication.
Leadership with Character: 5+ years of leadership experience preferred. You lead with accountability, integrity, and consistency. You know how to build trust, set expectations, and hold teams to high standards.
Construction / Project Management Experience (Considered): Candidates with strong construction or project management backgrounds will be considered if they bring operational leadership ability and cultural alignment with SRM's values.
