District Manager Retail Operations Leader Multi-Unit Sales Management Xfinity Retail
Compensation: $80,000 - $110,000 Base Salary + Performance Incentives
Employment Type: Full-Time
Industry: Retail Operations • Telecommunications • Wireless • Sales Leadership • Multi-Unit Management
Position Overview
The District Manager is responsible for leading multiple retail locations within an assigned territory, driving revenue growth, improving operational performance, developing store leadership, and ensuring a world-class customer experience.
This role requires a strategic leader who can balance sales performance, talent development, operational excellence, customer satisfaction, and profitability across multiple locations.
Key Responsibilities
Multi-Unit Retail Leadership
• Lead and support multiple retail store locations within an assigned district
• Manage and develop Store Managers and retail leadership teams
• Build a culture of accountability, performance, and employee engagement
• Conduct regular store visits to evaluate operations, sales execution, and customer experience
• Identify and develop future leaders through coaching and succession planning
Sales Management & Revenue Growth
• Drive district-wide sales performance and exceed revenue goals
• Develop and execute strategic sales initiatives and growth plans
• Monitor key business metrics including:
o Revenue
o Conversion Rates
o Customer Acquisition
o Customer Retention
o Gross Profit
o Productivity
o Net Promoter Score (NPS)
• Analyze performance data and implement action plans to improve results
• Partner with Store Managers to maximize sales opportunities and operational efficiency
Talent Development & Coaching
• Recruit, hire, train, and retain top-performing retail leaders
• Conduct performance evaluations and leadership coaching sessions
• Create development plans for Store Managers and emerging leaders
• Partner with Leadership and Training teams to implement sales training programs
• Foster a high-performance culture focused on continuous improvement
Retail Operations Management
• Ensure compliance with company policies, procedures, and operational standards
• Oversee inventory management, cash handling, merchandising, and store presentation
• Identify operational efficiencies and cost-saving opportunities
• Maintain consistency in execution across all district locations
• Ensure stores meet company standards for compliance, safety, and customer experience
Customer Experience Leadership
• Champion a customer-first culture throughout the district
• Drive improvements in customer satisfaction and Net Promoter Scores (NPS)
• Support teams in resolving escalated customer concerns
• Ensure stores consistently deliver exceptional service experiences
Qualifications
Required
Bachelor's Degree or equivalent leadership experience
5+ years of experience in:
o District Management
o Area Management
o Multi-Unit Retail Management
o Retail Operations Leadership
o Sales Management
Proven track record of leading multiple locations and achieving sales goals
Experience developing managers and high-performing teams
Strong business acumen and analytical skills
Experience managing KPIs, budgets, and operational performance
Ability to travel throughout assigned territory
Preferred
• Telecommunications Industry Experience
• Wireless Retail Experience
• Comcast Xfinity Experience
• Cable Industry Experience
• Consumer Electronics Retail Experience
• Commission-Based Sales Leadership Experience
Ideal Candidate Backgrounds
We encourage applications from leaders with experience in:
• Retail District Management
• Area Management
• Regional Sales Management
• Multi-Unit Operations
• Wireless Retail
• Telecommunications
• Comcast Xfinity
• Verizon
• AT&T
• T-Mobile
• Spectrum
• Consumer Electronics
• Big Box Retail
• Specialty Retail
• Business Development
• Field Leadership
What Success Looks Like
The ideal District Manager is a hands-on leader who thrives on developing people, driving sales growth, improving operational performance, and building winning teams. You are passionate about coaching leaders, exceeding business objectives, and creating exceptional customer experience across every store in your district.
If you're ready to lead a growing market, influence business results, and build the next generation of retail leaders, we invite you to apply and grow your career with Blufox Mobile.
