The District Manager is responsible for the Customer service and distribution performance of an assigned region, typically consisting of 15-20 depot locations across multiple states. This role drives safety, operational execution, and financial results through direct leadership of Area Managers, Depot Managers, and Supervisors.

The District Manager leads an organization of 100-125 employees, including CDL B Hazmat drivers, installation technicians, depot managers, and area managers. This role requires the ability to lead a diverse, field-based workforce while maintaining consistent standards across all locations. Leading the development of the team to ensure improvements to performance.

This is a hands-on leadership role requiring strong knowledge and utilization of Field Service Management (FSM) systems and day-to-day operational execution. The District Manager is expected to be highly engaged in the field, with up to 50% travel to support, evaluate, and improve performance across all locations. The position ensures alignment with company objectives, reinforces operational standards, and develops frontline leadership to consistently deliver safe, reliable, and efficient service for our customers.

Duties and Responsibilities

• Leads and develops Area Managers, Depot Managers, and Supervisors to ensure safe operations, consistent execution, and achievement of performance expectations.
• Owns service and distribution performance across the district, including routing efficiency, delivery execution, and overall operational effectiveness.
• Establishes clear expectations aligned with company goals and Key Performance Indicators, and holds leadership accountable for results across safety, service, and financial performance.
• Drives a strong safety culture by ensuring compliance with company policies, OSHA requirements, and DOT regulations, and by reinforcing safe behaviors and operational discipline across all locations.
• Establishes and reinforces that safety is a line management responsibility, with accountability at every level of the organization. Ensures Area Managers, Depot Managers, and Supervisors take ownership for the safety performance of their teams.
• Actively utilizes Field Service Management (FSM) systems to monitor performance, identify gaps, and drive improvements in routing, scheduling, and service execution.
• Provides leadership in hiring, onboarding, training, performance management, and employee development to build a capable and accountable field organization.
• Partners with cross-functional stakeholders to drive alignment and consistent execution of company initiatives. Reviews financial and operational performance to identify opportunities for improved efficiency, optimized routing, resource allocation, and cost control.
• Conducts regular site visits to evaluate safety compliance, operational consistency, facility conditions, equipment readiness, and inventory levels.
• Identifies and drives improvement initiatives to enhance performance and reduce cost.
• Develops and executes short-term operational and staffing plans aligned with company objectives, including process improvement, safety performance, customer service, and workforce planning.
• Leads or supports investigations related to incidents, accidents, and customer or employee concerns, ensuring appropriate root cause analysis and corrective actions.
• Approves payroll, time off, and related administrative activities for direct reports.
• Conducts regular performance reviews and provides ongoing coaching and feedback to develop leadership capability.

Preferred Qualifications

• Five or more years of experience leading a remote, field-based team in a service operations or distribution environment.
• Demonstrated ability to lead multi-site operations and drive performance across geographically dispersed locations.
• Strong working knowledge of Field Service Management (FSM) systems and their application in routing, scheduling, and service optimization.
• Proven ability to operate as a hands-on leader in a field environment, with a willingness to travel up to 50%.
• Strong operational and financial acumen, with experience managing budgets, analyzing performance metrics, and
  driving continuous improvement.
• Proven leadership capability with the ability to set direction, develop people, and execute against business objectives.
• Strong problem-solving and analytical skills with a structured, data-driven approach.
• Effective communication skills with the ability to engage employees at all levels and present information clearly to leadership and stakeholders.
• Ability to interpret and apply business, technical, and regulatory information including OSHA and DOT requirements.
• Proficiency in Microsoft Office applications.

Education and Certifications

• High School diploma required
• Four-year degree in Business or a related field preferred
• CDL, Tanker endorsement, Hazmat endorsement, and Medical Card preferred

NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k)-retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!