The Home Depot

District Manager - New Jersey North

The Home Depot • $150K — $194K *
US-AnywhereRemote in New Jersey, US
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in retail, preferably in big box settings.
  • Strong merchandising and operational acumen with a minimum of 5 years experience in these areas.
  • Ability to work a flexible schedule of at least 55 hours weekly.
  • Proven track record in coaching and developing talent within a retail environment.
  • Proficient in analyzing sales and financial reports for strategic decision-making.

Responsibilities

  • Analyze sales and financial reports to identify opportunities for improvement.
  • Communicate effectively with leadership to align regional strategy and resolve operational issues.
  • Conduct regular store visits to monitor customer service and profitability metrics.
  • Coach store managers on customer service excellence and issue resolution.
  • Develop succession plans for store leadership and manage talent development initiatives.
  • Evaluate inventory productivity to enhance operational efficiency in key areas.

Benefits

  • Opportunities for professional development and leadership training.
  • Engagement in talent growth and succession planning processes.
  • Regular interaction and mentorship from regional leadership.
Full Job Description
This multi-site position supports multiple stores throughout the North New Jersey district, including Paramus, Clifton, Secaucus, Lodi, Passaic, Mahwah, Hackensack, and North Bergen, NJ.

Position Purpose:

District Managers (DMs) are accountable for leading profitable operations of multiple stores within a predetermined area. DMs are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their district. DMs are responsible for achieving profitability in their stores by coaching and developing store management to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. DMs act as a liaison between regional leadership and the stores by effectively communicating the company's retail strategy and ensuring its execution through strategic planning and timely follow-up. DMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. DMs must establish a presence in each store by conducting regular store walks, town hall meetings and staff meetings with Store Management and Associates. DMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful DM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.

Key Responsibilities:
  • 20% Analyze and interpret sales, financial and store reporting to assess District and store opportunities, and provide guidance to store leadership teams to consistently improve in opportunities; Review and analyze district shrink and safety performance; identify trends and implement appropriate game plans for improvement
  • 15% Communicate with the RVP and regional team to drive alignment, establish the district's direction, and resolve issues as needed; Conduct store walks with SMs, ASMs, DSs and the district/regional team to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements
  • 15% Observe customer service levels in the stores and coach SMs on addressing customer service and sales opportunities and resolve escalated customer care issues; Align District team on priorities and execution strategies through regular communication
  • 15% Teach, coach & train store leaders on termination counseling, performance problems, termination decisions and other associate relations issues and partner with HR & Associate Relations Mgrs for escalated issues; Engage with store associates, conduct town halls, and resolve people issues (e.g. store morale, training needs)
  • 15% Develop leaders and build a pipeline for store leaders by driving the succession planning and selection process. Support talent management efforts by challenging and empowering Associates on development plans; Drive the development of SMs by conducting annual & mid-year reviews and providing feedback
  • 20% Maximize turns by evaluating inventory productivity, improving in-stock, and reducing slow moving merchandise; Identify opportunities and create plans for improving operations in key areas such as Receiving, Front End, Tool Rental and Interconnected Retail


Direct Manager/Direct Reports:
  • Position Reports to a Regional Vice President.
  • Position has approximately 10 direct reports


Travel Requirements:
  • Typically requires overnight travel 20% to 50% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • Knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
  • At least 5 years prior merchandising and/or operational experience
  • At least 5 years leadership experience, preferably big box retail
  • Must be legally permitted to work in the United States
  • Ability to work a flexible, minimum 55 hour weekly schedule
  • At least 3 years prior merchandising and/or operational experience
  • At least 3 years leadership experience, preferably retail


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 3


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • Ability to interpret sales reporting documents
  • Experience in leveraging sales and profit opportunities through shrink management, safety and environmental compliance, P&L management, and markdown controls


For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $150,000.00 - $194,000.00

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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