Position Title: District Manager, Licensees
Reports to: VP, Licensee Business Unit
Job Type: Full Time
Status: Exempt
Salary Range: $80k-$90k
Location: Chattanooga-North Alabama Area (travel required)
The District Manager, Licensees is responsible for driving operational excellence and business performance across a portfolio of licensed convenience store locations. This role partners closely with licensees to develop their business, enhance customer experience, and optimize financial performance. The District Manager, Licensees serves as the primary liaison between licensees and corporate leadership, ensuring alignment with brand standards and operational expectations. Additional responsibilities include facilitating site transitions in a leadership or support capacity, performing regular site visits, and assessing licensee operations to deliver clear, actionable recommendations.
PRIMARY RESPONSIBILITIES- Monitor and analyze location's financial performance to identify opportunities that maximize profitability
- Work with licensees to create an organized and process-oriented atmosphere where MAPCO brand standards are met or exceeded
- Coordinate with relevant corporate departments, such as Accounting, Asset Management, and IT to meet requirements and solve any issues
- Anticipate and communicate any operational or financial issues with licensees
- Travel to assigned sites within the district regularly to provide hands-on support and guidance
QUALIFICATIONS - Must possess experience in Multi-unit leadership within a Franchise or Licensee environment
- Must have a valid driver's license and satisfactory MVR
- Strong relationship management and negotiation skills
- Analytical mindset with a focus on results and profitability
- Ability to travel regularly within the assigned area
- Self-starter who thrives in a fast paced, independent environment
- In depth business aptitude including P&L analysis, communication skills, and public speaking
- Excellent written and verbal communications skills, with the ability to communicate complex issues in an easily understood manner
- Ability to plan, prioritize, and effectively deal with ambiguity and stressful situations in a fast-paced environment, with energy, drive, and a focus on execution
EDUCATION and/or EXPERIENCE - A Bachelor's degree in business administration, Management, or related field, strongly preferred
- Knowledge in merchandising best practices, vendor relations, and fuel equipment preferred
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment, drive, and dial the telephone.
