District Manager - J.Crew Factory (Upstate NY)

J.Crew

$120K — $155K *
US-Anywhere
+ 2 other locationsRemote
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of District Management experience in retail or related fields.
  • Skilled in leadership, coaching, and developing store managers.
  • Proven ability to drive sales and profitability across multiple locations.
  • Strong decision-making skills with a comfort in managing complex operations.
  • Proficient in retail technologies and analytical tools like PowerBi.

Responsibilities

  • Lead and manage store teams to achieve operational excellence and customer satisfaction.
  • Collaborate with various departments to align district performance with overall company goals.
  • Develop talent pipelines through coaching and succession planning for leadership roles.
  • Analyze performance data to identify challenges and implement improvement plans.
  • Create an inclusive culture that promotes team empowerment and motivation.
  • Communicate effectively to drive alignment and influence at all organizational levels.
  • Travel regularly to various store locations within the district.

Benefits

  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Competitive Paid Time Off (PTO) plan, including holidays.
  • 401(k) plan with company matching contributions.
  • Comprehensive medical, dental, vision, and life insurance coverage.
  • Discounts in entertainment, travel, fitness, and mobile technology.
Full Job Description
Job Summary

The District Manager leads a network of retail stores within a designated district, driving operational excellence, performance, and profitability. This role is pivotal in building strong, accountable teams through clear communication, strategic talent development, and consistency execution of brand and company standards. You will navigate complexity while creating an inclusive, results-oriented environment.

What You'll Do:
  • Lead store teams to deliver consistent business results, ensuring accountability for operational excellence and customer satisfaction.
  • Collaborate across departments and functions to align district performance with company goals, using clear communication to drive action and understanding.
  • Develop strong talent pipelines by coaching, mentoring, and implementing succession planning to ensure leadership continuity.
  • Analyze district performance using data tools like PowerBi to identify challenges and execute action plans for underperforming locations.
  • Navigate operational complexity by aligning priorities, managing resources, and maintaining brand and operational standards.
  • Create and support an inclusive work culture where diverse teams feel valued, empowered, and motivated.
  • Communicate effectively at all levels-tailoring messages to influence, engage, and drive alignment.
  • Ability to travel regularly to stores within assigned area.


Who You Are:

Required:
  • 5+ years of District Management experience, including responsibility for leading, coaching, and developing store managers, driving sales and profitability, and ensuring consistent execution of company standards across multiple locations.
  • Skilled communicator with the ability to inspire teams and drive collaborations across functions.
  • Strong decision-making and problem-solving skills; able to manage complexity with confidence.
  • Proficient in retail technologies, reporting tools, and productivity systems.

Preferred:
  • Bachelor's degree or equivalent combination of education and experience.
  • Background in specialty retail or the apparel industry.
  • Demonstrated success turning around underperforming stores.
  • Experience with omnichannel retail and digital engagement strategies.
  • Well-connected in the retail industry with a track record in external recruiting.


Some Perks and Benefits

  • Competitive base pay and bonus programs
  • Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
  • Competitive Paid Time Off (PTO) plan, including paid holidays
  • 401(k) plan with company matching donations
  • Medical, dental, prescription, vision, and life insurance
  • Entertainment, travel, fitness, and mobile technology discounts


See our full list of benefits Here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $120,800.00 - $155,400.00

At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

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