Job Type
Full-time
Description
District Manager - Food Service Full Time Position Benefits Eligible LOCATION, TRAVEL & POSITION HIGHLIGHTS
Must live in Baltimore, Maryland, or the surrounding region
No relocation available
Regional travel required, primarily during the business day
Some overnight travel expected
- Company car with gas card
- Company phone and laptop
- Home-office based
- Bonus eligible
WHAT YOU'LL DOBUILD LASTING CLIENT PARTNERSHIPS
- Develop trusted client relationships across each unit in the assigned district, ensuring individual needs are understood and reflected in Brock's programs.
- Lead regular business reviews, identify opportunities for improvement, and help strengthen client retention.
- Partner with Culinary, Marketing, Unit Managers, and corporate resources to keep dining programs fresh, engaging, and aligned with client expectations.
- Support contract renewals and help resolve operational concerns involving programs, facilities, equipment, purchasing, and service.
DRIVE OPERATIONAL & FINANCIAL EXCELLENCE
- Monitor financial, purchasing, food-production, and waste-reduction results to identify opportunities and support stronger performance.
- Develop and present account budgets and forecasts, updating projections as business needs evolve.
- Identify equipment and operational investment needs and coordinate approved improvements.
- Promote effective food-safety practices, technology, and strategies that support consistent, positive outcomes.
GROW THE BUSINESS
- Build industry connections and identify prospective business opportunities through client relationships and networking events.
- Collaborate with the Director of Business Development on client engagement, site visits, assessments, presentations, and proposals.
INSPIRE & DEVELOP HIGH-PERFORMING TEAMS
- Lead Unit Managers and other direct reports toward established operational, financial, and professional-development goals.
- Provide meaningful performance feedback, coaching, and accountability while recognizing individual and team accomplishments.
- Develop emerging talent for future hourly and management opportunities.
- Empower Unit Managers to take greater ownership of client relationships, business reviews, and unit performance.
WHAT YOU'LL BRING- 7-10 years of experience in multi-unit contract dining, preferably within educational or corporate dining environments
- At least 5 years of management, coaching, and employee-development experience
- Experience overseeing a minimum of $5 million in revenue volume
- At least 5 years of experience developing foodservice programs and managing food costs and budgets
- A demonstrated ability to build strong client relationships, develop teams, and improve operational performance
EDUCATIONMinimum BS/BA degree in business, hospitality, or a relevant field
PM21
